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The incumbent guides the planning process, assigns revenue targets, monitors and evaluates organizational performance against goals, and compiles data for policy and program development.

To provide secretarial and administrative support to facilitate the efficient operations of the Manager’s office.

To process tax related transactions with the attendant fees, collect, receipt and account for revenue paid within the Tax Office directly or by mail.

To execute and maintain the collection of outstanding revenue, on assigned, medium priority cases which include accounts receivable in respect of liabilities for all tax types within the geographical area for which the Tax Office is responsible.

To execute and maintain the collection of outstanding revenue, on assigned, medium priority cases which include accounts receivable in respect of liabilities for all tax types within the geographical area for which the Tax Office is responsible.

To process customer service transactions (Motor Vehicle, Drivers’ Licence, Taxpayer Registration Number, etc.); verifies and approves work done by the Taxpayer Service Assistant and responds to general queries.

To process customer service transactions (Motor Vehicle, Drivers’ Licence, Taxpayer Registration Number, etc.); verifies and approves work done by the Taxpayer Service Assistant and responds to general queries.

The incumbent manages unit performance and staff conduct while approving core tax and motor vehicle transactions, conducting field visits, providing taxpayer guidance, and managing operational risks and reports.

The incumbent interprets tax laws, negotiates collections, executes enforcement actions, testifies in court, and promotes compliance to secure revenue and manage risk.

The incumbent interprets tax laws, negotiates collections, executes enforcement actions, testifies in court, and promotes compliance to secure revenue and manage risk.