The incumbent handles all café operations, including preparing food and beverages, processing payments, maintaining cleanliness, and following opening/closing procedures and safety standards.

Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

The Housekeeper cleans guest rooms by replacing supplies and linens, cleaning bathrooms, and performing detailed maintenance while following safety protocols and professional service standards.

The incumbent cleans and prepares guest rooms by replacing supplies and linens, ensuring appliances work, and performing detailed cleaning and maintenance duties while following all safety and service standards.

The incumbent provides customer service, manages merchandise, processes transactions, handles cash, ensures shop security, and follows all operational and safety procedures.

The incumbent inspects rooms for quality, manages room status and reports, assists daily operations, liaises between departments, upholds policies, and provides guest service.

Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

The incumbent ensures legal compliance and fair disciplinary practices, manages HR communications and staffing processes, and fosters positive employee relations to improve retention and organizational culture.

The incumbent supports recruitment and onboarding processes, ensures HR compliance and record accuracy, assists with employee relations, and upholds professional and administrative standards.

The incumbent serves as a recreation resource, facilitates guest activities, ensures safety, performs cashier duties, and maintains facilities while upholding professional service standards.