The position reports to the Vice President, Human Resources and has responsibility for performing general Human Resources duties, in addition to a specific focus on Human Resources Programs and Projects.

This position is responsible for assisting customers with all general retail banking requirements, either by completing required transactions or by referring them to other departments when specialised services are needed.

This position is responsible for directing the strategy for fixed income analysis and portfolio management across the Group, with responsibility for the management of the team that builds dedicated fixed income product portfolios.