The incumbent directs the design, development, and testing of software applications while managing system modifications and technical documentation to ensure optimal program performance, scalability, and alignment with organizational ICT policies.

The Senior Human Resource Officer (Staffing) is responsible for the coordination of recruitment and selection activities and other staffing arrangements for the Department.

The Senior Human Resource Officer (Benefits) is responsible for managing the administration of pensions, leave, loans, allowances and related benefits for the Department.

The incumbent provides administrative support by composing correspondence, managing schedules, coordinating meetings and travel, recording minutes, and liaising between divisions.

The incumbent manages website and social media policies, develops and maintains digital platforms, creates multimedia content, provides training, and resolves technical issues.

The incumbent supports policy development, strategic planning, and stakeholder engagement by drafting documents, conducting research, monitoring projects, and advising the Postmaster General.