Business Analyst, Office of Strategic Planning and Enterprise Management

The incumbent is expected to perform the following duties:

• Conduct business process analysis to identify process inefficiencies and areas for improvement to enhance institutional performance.
• Apply project management methodologies and tools to support the planning, execution, monitoring and evaluation of strategic projects and programmes, including preparation of project charters and work plans.
• Coordinate project meetings, documenting key decisions and following up on action items
• Develop and maintain detailed documentation of business processes, user requirements, functional specifications and system requirements.
• Prepare status reports, dashboards and presentations for leadership and project teams.

Key Responsibilities:

• Conduct stakeholder consultations, gather requirements, analyze and interpret organizational data to understand business needs and opportunities
• Work with IT and data management teams to improve data collection, integration and reporting.
• Conduct cost-benefit and feasibility analyses to support project planning.
• Support project teams in identifying and managing project-related risks
• Assist with monitoring and tracking of project deliverables, milestones and resource utilization.
• Conduct environmental scans, research industry best practices and benchmarks for continuous institutionalimprovement.
• Lead process elicitation meetings, workshops and stakeholder consultations.
• Participate in communication efforts related to strategic and process improvement initiatives. 

Requirements/Qualifications:

• Applicants should have a Master’s degree in Business Administration, Computer Sciences, Management Information Systems, Engineering or related field.
• Three (3) years of experience in business analysis, process analysis, process improvement or project management.
• Certification in Business Analysis (CBAP, CCBA) or Project Management (PMP, PRINCE2).
• Experience in higher education, public sector administration or enterprise management is an asset.

Skills and Competencies Required:

• Strong analytical and critical thinking skills – ability to interpret complex data and provide strategic recommendations.
• Problem-solving and decision-making- strong capability to assess challenges and propose data-driven solutions.
• Communication and presentation skills – proficiency in creating reports, presentations and stakeholder briefings.
• Collaboration and Relationship Management – Ability to engage effectively with cross-functional teams and leadership.
• Adaptability and Innovation- Willingness to adopt new technologies and approaches to improve efficiency.

The University thanks all applicants. However, due to the volume of applications, only shortlisted candidates will be contacted.