Human Resource Assistant

JOB OVERVIEW

Reporting to the Head of Human Resources, the Human Resource Assistant is responsible for supporting and continually improving HR Service delivery to the business and employees on a range of HR issues. The Human Resource Assistant is highly cognizant of the need for diversity, equity, and inclusion in HR practice and has a shared responsibility to promote and embody the values of Listen, Engage, and Act in all aspects of service delivery. 

The role is expected to drive HR programmes to support the digitisation of the function’s work.  

KEY DUTIES

• Own and maintain the Human Resource Information System (HRMS).  
• Ensure all organisation changes are captured in the HRIS in a timely manner.
• Ensure that all employee files are kept up-to-date and accurate (physical,electronic and HRIS).
• Maintain efficient service delivery ensuring HR requests are managed within agreed timelines and quality. 
• Act as first line support to employees by interpreting and guiding employees on HR Policies and Procedures.
• Provide support to the relevant HR Partner in implementing effective employee recognition initiatives.
• Contribute to the development of internal policies relating to HR Operations.
• Manage all HR data and records, ensuring accuracy of data and compliance with internal and legislative requirements.
• Assist with the development of internal policies relating to HR Operations.
• Manage all HR data, ensuring accuracy of data and compliance with internal and legislative requirements.
• Collaborate with the relevant HRP to coordinate and manage employee exits including exit interview and data analysis.  
• Efficiently manage the day-to-day operational activities, including but not limited to employee contracts, job letters, employee correspondence. 
• Develop and maintain key relationships with internal and external stakeholders to drive the work of the function and unit. 
• Collaborate with Asset Management and Finance to ensure the timely management of employee repatriation. 
• Provide timely an accurate submissions to the relevant HRP to support employee payroll management. 
• Administer employee benefits programme including Group Health & Life Insurance, and NIC claims. 
• Maintain accurate tracking and reconciliation of medical insurance and NIC Claims. 
• Coordinate with Foreign Affairs for the processing of Form A&B, D, regularisation of stay, license renewal etc.
• Conduct research and present findings to support decisions/actions. 
• Provide support to ensure timely execution of the Commission's Employee Induction Programme.
• Provide timely and accurate employee data reports and analysis to support effective decision making in the HR unit. 
• Provide support to the recruitment process including but not limited to assisting with the selection process (coordinating interviews, conduct reference checks, security clearance submission and tracking).
• Prepare the necessary  documentation for the processing of payment for goods and services supplied and liaise with finance to ensure that payments are made. 
• Assist in procurement processes by preparing requisitions and checking their completeness and authorisation.
• Provide support to the initiatives of the unit , ensuring that objectives are met. 
• Coordinate all travel and accommodation arrangements for travelling officers.
• Coordinate all administrative and logistical arrangements for all meetings/workshops/conferences. 
• Process payment request and ensure completeness and accuracy of supporting documents. 
• Apply project management skills to efficiently manage multiple events. 
• Provide rapporteuring services to the unit when required. 
• Undertake any other duties as assigned by the Head of Human Resources.

TERMS OF APPOINTMENT

• An Associate Degree or Human Resource Professional qualification (CIPD or SHRM)   
• At least three to four years (3-4) years proven human resource administrative experience in a similar environment 
• Solid knowledge of office operations and use of office software management software (MS Word, Excel, Powerpoint).
• Basic Project Management Skills.
• Confidential and able to win the trust of others.
• Strong organisational, analytical and problem-solving skills.
• Strong interpersonal skills.
• Outstanding oral and written communications skills.
• Excellent ability to follow instructions and manage time effectively.
• Basic coaching skills 
• Ability to network and form meaningful relationships 
• Presentation skills. 

JOB LOCATION

The OECS Commission is headquartered in Castries, Saint Lucia. The position of  Human Resource Assistant is stationed at the OECS Commission headquarters.

The OECS Commission values workforce diversity and is open to considering eligible applicants of all backgrounds, genders, religions, and sexual orientations.

BENEFITS

The position is on a fixed-term establishment. The OECS Commission offers a competitive compensation and benefits package, which will be commensurate with qualifications and experience.

The incumbent will be eligible for membership in the Organisation’s non-contributory Group Health and Life Insurance Scheme. 

Only applications under consideration will be acknowledged.