Human Resource Development Officer (AUGD AGS 6) - Corporate Services Division

KEY OUTPUTS

• Reports on training produced.
• Logistics related to training events and programmes coordinated.
• Accurate records of employee training and Continuing Professional Development (CPD) maintained.
• Training records maintained.
• Relevant and timely information on training provided.
• Orientation/ Onboarding coordinated and implemented.
• PMAS reports monitored.

KEY RESPONSIBILITY AREAS

Technical/Professional Responsibilities

• Participates in the development/review and execution of the Annual Training Plan Succession Plan and Career Plan (PDP/PIP) to build the capacity of employees.
• Participates in the and facilitates the conduct training and development needs assessment as required, including the identification of skills/competencies gaps to inform development of the Training Plan and Programmes.
• Coordinates the requisite Performance Management and Appraisal System (PMAS) training for management and staff.
• Assists with the coordination of an orientation/onboarding programme for new staff and on- the- job training.
• Assist with the coordination, design, preparation and conduct of Training Impact Evaluations to measure transfer of learning and effectiveness of training and development programmes.
• Provides administrative support for the processing of training and development benefits such as scholarships, study leave etc.
• Maintains training and development records.
• Maintains training material database.
• Prepares training and development reports.
• Assists with the preparation of the Training Plan and Budget.

Administrative Responsibilities

• Prepares quarterly/annual report on training programmes to be used in on-going staff developmental programmes.
• Produces information on individual members of staff or groups as required by the Senior Director Human Resource and Administration and Director, Human Resource Development.
• Ensures that proper programmes documentation and record keeping are completed and kept current.
• Makes administrative arrangements for staff to participate in training programmes.
• Attends meetings/seminars as necessary.

OTHER RESPONSIBILITIES

• Performs other related duties that may be assigned.

PERFORMANCE STANDARDS

• Percentage of training programmes assessed.
• Agreed number of training sessions conducted quarterly/annually.
• Reports are produced and submitted by the 2nd week of each quarter.
• Training records are maintained accurately.

REQUIRED COMPETENCIES

• Training and Instructor skills
• Ability to work with little to no supervision.
• Excellent communication skills.
• Excellent interpersonal skills
• Excellent presentation skills
• Good research skills
• Good customer relation skills
• Proficiency in the relevant computer applications
• Good problem-solving and analytical skills.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in social sciences.
• Train the trainer experience.
• Three (3) years experience in a training environment.

AUTHORITY

• Provides guidance to Section Heads regarding training policies.
• Recommends new training techniques.
• Provides recommendations on matters that require a change in policy or a change in cost.

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB

• Typical working conditions but may be occasionally exposed to adverse working conditions.