Manager, Human Resource Development

KEY RESPONSIBILITIES:

Management/Administrative Responsibilities 

• Leads and manages the Unit for effective analysis and planning human resource development programmes and projects 
• Fosters and maintains effective partnerships with stakeholders for the implementation of human resource development policies, procedures, strategies and initiatives
• Provides technical advice to Senior Manager, HRM&D as it relates to area of expertise
• Contributes to the development of the Division’s Strategic and Operational Plans and Budget 
• Researches and provides insights on existing and future demands and services within human resource development 
• Prepares and delivers reports, presentations and other official documents towards the effective management and provision of services 
• Represents the ITA at national, regional and international meetings, seminars and conferences and provides required feedback and contribution 

Technical/Professional Responsibilities 

• Reviews training policies and procedures to ensure congruence with Strategic/Corporate plans and objectives; 
• Conducts random assessments of local training programmes to determine relevance/suitability; 
• Develops the Authority's training policy and designs the training and development plans to support its mission and objectives; 
• Prepares training plans and schedules for all Divisions and Branches within the ITA;
• Conducts detailed Training Need Analysis annually/bi-annually and implements based on identified priorities 
• Develops and manages a training programme to support the Succession Planning Programme; 
• Collaborates with Standards, Operations & Training for the development of their In-house Training for selected categories of staff at the ITA Service Hub and co-ordinates the implementation of training conducted by other officers to ensure that objectives are met; 
• Establishes and maintains a cadre of competent presenters and other resource persons internally and externally and conducts evaluation of their performances; 
• Maintains arrangements with local and overseas institutions to satisfy training needs of the ITA; 
• Facilitates the upgrading of skills and provides maximum career advancement and development opportunities for officers 
• Researches and recommends improvements to instructional methodology based upon applicable psychological and educational principles; 
• Evaluates the impact of training programmes on the job performance of staff to ensure internal transfer of skills; 
• Tracks and report trends in the distribution of training effectiveness and assesses cost and benefits; 
• Measures the ROI per person for training assessed; 
• Reviews periodically course contents to maintain relevance; 
• Re-designs training programmes and methods of instruments where required based on analysis of post training evaluation 
• Establishes and maintains language laboratories to facilitate multi-lingual skill-set among staff. 

Human Resource Responsibilities 

• Monitors and evaluates the performance of direct reports, prepares performance appraisals and recommends or initiatives correction action where necessary to improve performance and/or attaining established personal and/or organisational goals 
• Participates in the recruitment of staff for the ITA and recommends transfers, promotion, termination and leave in accordance with established human resource policies and procedures 
• Provides leadership and guidance to direct reports through effective planning, delegation, communication, training, mentoring and coaching 
• Maintains a system that fosters a culture of teamwork, integrity, engagement, high performance and commitment to the organisation’s goals and initiatives 
• Contributes to the development and implementation of a succession planning framework in collaboration with the Human Resource Management and Development Division
• Participates in setting the framework for culture and expectations for the onboarding or Orientation programme/process 
• Performs other related duties as directed by the Senior Management, Human Resource Management & Development 

WORKING CONDITION:

• Typical office environment. 
• May be required to visit locations for property and security review and work extended hours. 
• Exposure to circumstances that may surround possible security breaches.

Required Knowledge, Skills, and Competencies

Core: 

• Oral and written communication 
• Team and results oriented 
• Interpersonal skills 
• Integrity

Technical: 

• Creative and innovative 
• Planning and organising 
• Knowledge of new and diverse training methods and approaches 
• Knowledge of relevant computer applications and systems 

Minimum Required Qualification and Experience:

• Masters Degree in Social Sciences, Management Studies, Public Sector Management or related field 
• Training Certificate/Teaching Diploma 
• Three (3) years related experience 

OR 

• Bachelors Degree in Social Sciences, Management Studies, Public Sector Management or related field 
• Training Certificate/Teaching Diploma 
• Six (6) years related experience 

Please note that only shortlisted applicants will be contacted.