Medical Transcriptionist

ORGANISATIONAL RELATIONSHIP

The Medical Transcriptionist shall report to the administrative Head of Department (HOD), more specifically:

• The Radiographer III if assigned to the Diagnostic Imaging Department, or
• The Senior Health Information is assigned to the Health Information Department.

SPECIFIC ACCOUNTABILITIES

The Medical Transcriptionist:

• Transcribe all dictated/written reports generated by Medical Practitioners and Ultrasonographers, according to specific formats and established quota.
• Type other handwritten reports, as indicated by the Head of Department
• Retrieve dictated reports from any approved Electronic Device/Dictaphone/E-mail and upload to transcription platform.
• Provide Medical Practitioners/Ultrasonographers with completed reports for validation, recommended amendment, if required, and signature.
• Upload finalized/approved reports to the approved platform, e.g., RIS/PACS, designated shared folder.
• Track all transcription requests through to report completion and uploading.
• Provide productivity reports and statistics, as required by the HOD.
• Type Operating Theatre List for all disciplines along with monthly births for Births and Deaths Registrar.
• Ensure quality of transcribed work is in keeping the established performance indicators
• Perform related work as may be required by approved Authority.

KEY KNOWLEDGE SKILLS AND ABILITIES

• Demonstrate the ability to accurately interpret dictated/handwritten material.
• Consistently reproduce typed documents of a high standard in a timely manner.
• Strong knowledge of medical terminology and its relevant application to healthcare specialties.
• Working knowledge of disease processes and medical interventions.
• Sound knowledge and command of English Grammar
• Ability to establish and maintain effective working relationship with both clinical and non-clinical staff.

MINIMUM TRAINING AND EXPERIENCE

• Five CXC/GCE “O” Level subjects inclusive of English Language, Mathematics and a Science subject.
• Diploma/Certificate in Medical Transcription from an Approved Programme of Study.
• Certificate in MS Office Suite.
• Typing speed of at least 50 – 60 w.p.m.
• At least 3 years work experience preferably in a similar capacity at a Health Care Institution/Physician’s Office.
• Experience with use of healthcare information system transcription modules would be an asset.

SUPERVISOR RESPONSIBILITIES

Not applicable.

COMMUNICATION AND WORKING RELATIONSHIP

Internal:

• Radiographer III
• Medical Practitioners
• Ultrasonographer II
• Health Information Department
• Quality Department

External:

• Public