Property Administrative Specialist II

CORE FUNCTIONS

Data Entry & Computer Operations

• Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
• Transmit information or documents using a computer, mail, or facsimile machine.
• Enter and locate work-related information using computers and/or point of sale systems.
• Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.

Record Keeping & Filing

• Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Handle incoming and outgoing mail, including date stamping and distributing incoming mail.

Office Equipment & Administrative Support

• Operate standard office equipment other than computers.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Professional Standards & Guest Service

• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; and thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; and listen and respond appropriately to the concerns of other employees.