Records Officer

Major Duties and Responsibilities:

• Assist in establishing and maintaining an efficient records management system.
• Organize, categorize, and appropriately label records for easy retrieval.
• Utilize both physical and electronic systems to manage records effectively.
• Assist with creating and managing databases for easy information access.
• Support the implementation of document version control procedures to ensure up-to-date records.
• Follow established protocols to ensure data confidentiality and security.
• Adhere to data protection regulations and company guidelines for safeguarding sensitive information.
• Assist colleagues in locating and retrieving required records in a timely manner.
• Ensure that records are returned and stored properly after use.
• Participate in training sessions to understand records management best practices.
• Share knowledge with colleagues to promote effective records handling.
• Ensure that records are complete, accurate, and compliant with legal requirements.
• Participate in process improvement initiatives to enhance records management efficiency.
• Offer suggestions for streamlining procedures and adopting technological solutions.
• Assist in generating reports related to records management activities and compliance.
• Collaborate with cross-functional teams to ensure cohesive records management practices
• Research and compile reports for informed decision-making.
• Keep databases and schedules updated with accurate data.
• Categorize incoming documents based on set standards.
• Fulfil requests for new files and ensure completeness.
• Help improve record-keeping policies and practices.
• Plan ways to manage electronic records.
• Any other associated duties determined by the supervisor

Minimum Educational Requirements:

• Post-Secondary Diploma
• Certification in Records Management, Information Science, Library Science, or related field.

Experience:

• One (1) year of working experience in a similar capacity

Knowledge, Skills and Abilities:

• Knowledge of modern office equipment
• Good communication and interpersonal skills
• Excellent customer service skills
• Ability to perform routine troubleshooting operations
• Ability to meet deadlines
• Ability to operate computers, printers, photocopiers, scanners, phones and other office equipment

Please note that while we appreciate all applications, only shortlisted applicants will be contacted.