Regional Manager, Health Records

Key and Critical Responsibilities

• Defines, implements and monitors compliance with quality improvement systems in Health Records.
• Provides, monitors and maintains input to the development and implementation of computerized solutions for Health Records inclusive of digitization.
• Develops a strategic plan and annual budget for the department.
• Reviews and updates Health Records policies and procedures to ensure relevance with current national directives and in keeping with best practice. 
• Ensures the establishment of a Regional Health Records Committee and supports its on-going function in relation to Health Records management.
• Identifies and recommends advice on Health Records and communicates with managerial stakeholders with respect to implementation of and compliance with policies and procedures.
• Manages operational efficiency by maintaining an adequate number of competent Health Records staff at all levels by managing leave, recommending acting for backfills, supervising and conducting regular performance reviews.
• Identifies training needs and recommends available resources both in-house and externally for professional development and career advancement of Health Records staff in collaboration with the Human Resources Department.
• Identifies and obtains relevant equipment and resources required for the efficient and effective performance of the Health Records Units.
• Oversees, prepares and submits various reports related to the inputs, processes and outputs of Health Records Departments for example statistical data, surgical lists, external patient program lists etc.
• Provides assistance as required to the relevant stakeholders in relation to RHA medico-legal matters, FOIA and patient confidentiality issues.

Key Competencies

• A Bachelors Degree in Health Records Science/Administration.
• Eight (8) years experience in the field of Health Records preferably within the public health system, five (5) of which must be at a managerial/supervisory level.
• Must possess a Certificate/Diploma in Supervisory Management.
• A combination of training in Health Information Management/Electronic Health Records will be an asset.
• Knowledge of ICD-10 coding or any other applicable coding standards.
• Knowledge and experience in ICT with relevant health sector applications will also be an asset.