Supervisor Security Services

ORGANISATIONAL RELATIONSHIP

The Supervisor-Security Services will report directly to the Manager-Security Services and indirectly to the Manager-Hospital Administration at the Sangre Grande Hospital Campus and the Area Administrative Officer within the County.

SPECIFIC ACCOUNTABILITIES

The Supervisor-Security Services:

• Assists in the implementation and ensures compliance of Authority’s Security Policies and Procedures within the assigned unit.
• Coordinates the required/necessary services to ensure efficiency and safety at public gatherings.
• Assists in the response to disasters as required.
• Conducts investigations and provides reports as assigned by the Manager-Security Services in keeping with the established timelines and standards.
• Monitors and reports on contractors’ performance to ensure efficient delivery of agreed service as tasks within the framework of the contract.
• Ensures the functionality of all CCTV Cameras and provides any electronic recordings as required.
• Assists in the resolution of conflicts through personnel intervention to achieve mutual understanding.
• Maintains a good working relationship with stakeholders to ensure that security goals are achieved. (contractors, law enforcement agencies and trade unions).
• Conducts security risk assessment at different ERHA facilities in order to detect any vulnerability and take corrective action.
• Responds to all security infractions in accordance with ERHA’s policies/procedures/guidelines and Standard Operating Procedures, e.g.; bomb threats, larceny and other reports of crime.
• Addresses any concerns regarding security personnel by Manager-Hospital Administration/Area Administrative Officers and provides updates and reports as requested.
• Assists in the orientation of Training of all Security Personnel in the assigned unit
• Performs any other related duties as required.

KEY KNOWLEDGE, SKILLS AND ABILITIES

• Proficient Security training in the field of Private Security.
• Conflict resolution and report writing skills.
• Ability to work in a hostile environment and/or unionized environment.
• Ability to conduct security investigations and risk assessment.
• Ability to conduct security interviews with victims and alleged perpetrators.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain good working relationships staff and the public
• Ability to use Microsoft Office Suite

MINIMUM TRAINING AND EXPERIENCE

• Training as evidence by a Diploma in Security Administration Management.
• A minimum two (2) years’ experience in a position of corporal or sergeant in a recognized security establishment.
• Five (5) years’ experience in the field of security in a military or quasi – military organization.

SUPERVISORY RESPONSIBILITIES

Not Applicable

COMMUNICATION AND WORKING RELATIONSHIP

Internal:

• Medical Director
• County Medical Officer of Health
• General Manager-Primary Health Care Services
• General Manager-Operations
• Manager-Hospital Administration
• Manager-Security Services
• Manager-Para Clinical Services
• Area Administrative Officer
• Nursing Administrator II
• Facility Coordinator
• All Heads of Department

External:

• Supervisor of Security Contracts firms.
• Law Enforcement Personnel
• Security Suppliers
• Other Security Professionals