Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done.
Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done.
The incumbent oversees daily front desk operations, ensures exceptional customer service, leads and develops staff, resolves guest issues, manages policies and procedures, and drives performance to meet service and financial goals.
Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.
The Sous Chef oversees daily kitchen operations, ensures high-quality food production, leads and develops staff, maintains food safety standards, and drives guest satisfaction within budget.
The Executive Pastry Chef oversees daily pastry operations, ensures high-quality and creative output, manages staff development, maintains food safety standards, and works to enhance guest satisfaction within budget.
Our Casino Marketing Coordinator provides support to the Casino Marketing Manager in the execution of the casino marketing strategies, promoting awareness of casino promotions and events internally and externally.
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies.
