Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
The incumbent conducts table games in compliance with all rules and regulations, manages betting, maintains game pace and cleanliness, and upholds safety and guest service standards.
Our programme is designed to empower bright, ambitious and talented people from different backgrounds with the relevant skills, training and experience needed to make an impact with a career in financial services.
The Banquet Manager oversees all operational aspects including inventory, staffing, and compliance to maximize customer satisfaction, leads service teams, ensures exceptional guest service, and conducts staff training and development.
The incumbent oversees all gaming activities to ensure compliance and procedure adherence, manages financial transactions and player accounts, and upholds safety and customer service standards.
The incumbent assists in managing all Front Office operations, supervises and coaches staff, ensures high service standards, resolves guest issues, and supports group and reservation functions.
The incumbent leads the housekeeping team to ensure clean guest areas, manages inventory and linen removal, responds to guest requests, reports defects, and enforces all safety and sanitation policies.
The coordinator provides administrative support, manages room assignments and employee records, handles guest requests and communications, and enforces all health and safety protocols for the Housekeeping department.
The trainee will learn all aspects of food and beverage operations and management, with the opportunity to advance to a full-time supervisory role upon completion.
The Security Officer provides professional service, patrols properties, manages trespassers, monitors surveillance, responds to emergencies, enforces safety policies, and ensures compliance with health and security standards.
.png){kind=logo}
.jpg){kind=logo}
