Leads daily pastry operations, ensuring quality, creativity, staff development, and budget adherence while upholding food safety and guest satisfaction across all pastry preparation areas.
Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.
Assists the Front Office Manager in overseeing daily front office operations, supervises staff, ensures smooth check-in/out, guest satisfaction, and supports departmental financial performance.
The incumbent handles guest maintenance requests, performs preventive and technical repairs, mentors junior staff, and ensures safety, efficiency, and high service standards across hotel engineering operations.
The incumbent facilitates recreational activities, ensures guest safety and engagement, maintains equipment, supports training and customer service, and upholds company policies, quality standards, and operational procedures.
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The incumbent leads pastry preparation and decoration, ensuring quality, consistency, and sanitation, while training staff, enhancing guest satisfaction, and maintaining budget and food standards.
The incumbent ensures efficient call handling, request processing, and guest issue resolution while tracking service data for improvements and optimizing guest satisfaction and departmental performance.
The incumbent oversees restaurant, bar, and room service operations, supports menu planning, maintains sanitation standards, assists staff during peak times, and drives guest satisfaction and financial performance.
