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The incumbent manages and supports IT infrastructure, hardware, software, and networks, assists users, facilitates procurement, repairs, and training, and provides technical support for departmental operations and fieldwork.

The incumbent independently monitors compliance with the Data Protection Act, guides risk management, develops policies, liaises with regulators, supports data subjects, and promotes a culture of compliance and risk mitigation.

The incumbent leads SOC operations, manages security technologies, improves infrastructure, establishes incident investigation processes, develops crisis communication plans, and aligns practices with international standards and best practices.

The incumbent monitors and maintains network infrastructure, troubleshoots and escalates issues, collaborates with teams and vendors, ensures documentation accuracy, and supports continuous improvement of network performance and processes.

The incumbent works with clients to gather requirements, develop and implement solutions, optimize systems, resolve issues, and support the Jamaica Legal Information Portal (JLIP) using strong communication and problem-solving skills.

The Information Systems Security Administrator will act as a critical part of the information security team and assist in protecting and securing data stored electronically on the Bank systems, while reporting to the Information Security Officer.

The incumbent supports technical training, assists in systems projects, improves data management, maintains applications and websites, resolves user issues, and develops tools to enhance data and system efficiency.

To ensure that the computer and communication infrastructure are functional thus contributing to the Agency’s goals.

The incumbent supports BTVI’s website development and rebranding, ensuring visual consistency, technical soundness, and user-friendly design to enhance engagement, enrollment, and communication across the institution.