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To process customer service transactions (Motor Vehicle, Drivers’ Licence, Taxpayer Registration Number, etc.); verifies and approves work done by the Taxpayer Service Assistant and responds to general queries.

The incumbent enforces tax compliance by interpreting revenue laws, negotiating payment plans for delinquent accounts, and executing legal actions, including court testimony and asset investigation, to secure outstanding government revenue.

To plan, coordinate and manage all the activities of a Medium Tax Office with respect to the receipt and processing of Tax Returns, collection of revenue, enforcement of delinquent taxpayers and a wide range of taxpayer services.

The incumbent manages high-level administrative operations for the Commissioner General’s office, handling complex correspondence, travel logistics, and budgets while coordinating executive meetings and maintaining vital technical registers.

The incumbent manages the tax dispute resolution process by settling complex cases, ensuring legal compliance, and overseeing audit quality while providing technical advice to leadership and maintaining risk management standards.

The incumbent directs agricultural land policy and divestment programs, providing expert technical advice to leadership while fostering partnerships and research to ensure sustainable land usage, effective legislation, and stakeholder education.

The incumbent manages the Ministry’s records and Access to Information (ATI) programne by designing disaster recovery plans, and determining the legal disclosure of records while educating staff and advising the public on ATI requirements.

The incumbent will provide secretarial and administrative services to the Director, Administration, Asset and Security Management.

The incumbent will provide general administrative assistance and secretarial services to the Director of the Caribbean and Americas Department.