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The incumbent designs quality management plans, oversees facility accreditations and audits, validates processes and documentation, coordinates corrective actions, and manages compliance across blood collection centers and laboratories.

The incumbent develops quality protocols, inspects products and services, manages compliance and document control systems, monitors proficiency testing and quality indicators, and executes staff training.

To analyze and monitor water samples in accordance with water quality management program.

The incumbent monitors healthcare standards and patient satisfaction through audits and surveys, manages the client feedback system, and supports quality management systems and accreditation standards across health facilities.