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The incumbent defines business requirements, acts as a liaison between TAJ and IT, ensures system alignment with policies and regulations, and provides ongoing business support and testing.

The incumbent ensures the maintenance, cleaning, and official use of office equipment; prepares refreshments; handles document copying, shredding, and binding; and assists with office distribution and deliveries.

The incumbent oversees unit conduct and service while managing the core filing registry, including retrieving, processing, and dispatching taxpayer records, license plates, and correspondence.

To provide secretarial and administrative support to facilitate the efficient operations of the Manager’s office.

To process specified customer service transactions and respond to general queries.

To process specified customer service transactions and respond to general queries.

To execute and maintain the collection of outstanding revenue on assigned small cases which include accounts receivables in respect of liabilities for all tax types within the geographical area for which the Tax Office is responsible.

The incumbent patrols distilleries to prevent theft, enforces strict sealing and security protocols, supervises all weighing and movement of spirits, and records all production activities to ensure excise compliance.

To process tax related transactions with the attendant fees, collect, receipt and account for revenue paid within the Tax Office directly or by mail.

The incumbent conducts independent excise audits and surveillance on manufacturing, storage, and market activities to ensure accurate Special Consumption Tax collection and regulatory compliance.