To maintain spatial databases to support geographic information systems activities and to develop procedures and standards that ensure the integrity of the Agency’s data.

To improve internal processes through software implementation, diagnostic and maintenance strategies.

Evaluates and audits service delivery and quality standards of the work of Customer Service, Call Centre Service and Mapping Officers engaged in providing information on products and services in a timely manner.

To transport staff and equipment to and from assignments and ensure the timely delivery of mail and other correspondence to their destination in keeping with established guidelines.