The Sales Manager proactively pursues sales opportunities, builds customer relationships, achieves personal goals, and ensures exceptional service delivery for high-value clients through targeted sales activities and community engagement.

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

The incumbent conducts table games in compliance with all rules and regulations, manages betting, maintains game pace and cleanliness, and upholds safety and guest service standards.

The Banquet Manager oversees all operational aspects including inventory, staffing, and compliance to maximize customer satisfaction, leads service teams, ensures exceptional guest service, and conducts staff training and development.

The incumbent oversees all gaming activities to ensure compliance and procedure adherence, manages financial transactions and player accounts, and upholds safety and customer service standards.