Administrator - Credit Operations

Your responsibilities will include:

• Process, reconcile, and maintain all loan, overdraft, and mortgage data and transactions, including processing all relevant financial transactions.
• Control the receipt, retention, recording and release of all relevant security and security documentation and resolve any outstanding and overdue security issues.
• Correspond with Attorneys regarding property deeds, including any remaining outstanding with the attorney.
• Prepare any required daily, monthly or periodic reports.
• Update all databases used within the department and keep daily stats to assist with the preparation of monthly reporting.
• Assist internal and external customers directly, respond to and resolve their queries.
• Assist as requested by management to provide customer support and maintain high customer satisfaction.
• Cross-train within Credit Support Services and Credit Control teams.
• Must be able to work outside of normal banking hours when required.
• Any other duties as requested by Management.

Your qualifications and skills include:

• High school diploma with three years banking experience
• Proficiency in Microsoft Office Suite (Excel, Word, etc.)
• Excellent written and verbal communication skills, interpersonal skills, and filing skills.
• Ability to work to deadlines and prioritise tasks.
• Able to handle high volumes and confidential information with absolute discretion.
• Strong organisation skills and analytical skills
• Customer Service oriented, must be able to give professional service to Internal and External customers.
• Must have a thorough knowledge of the money laundering policy.
• Must have a thorough knowledge of the Core banking system