Deck Supervisor Public Rooms

Key Responsibilities

• Assign work, monitor and supervise public rooms cleaning teams by ensuring that team members work effectively in accomplishing tasks to meet the quality level and standards of the company.
• Effectively supervise public rooms cleaning teams by providing ongoing coaching, guidance, training, and correction through good communication, motivation, and demonstration.
• Maintain accurate and up-to-date recordkeeping, to include but not limited to public rooms inspections, maintenance reports, and carpet shampoo schedules.
• Report Housekeeping equipment repairs needed and follow up on job orders to ensure satisfactory completion. Prepare any other paperwork as required by Deck Manager and / or Executive Housekeeper.

Required Experience

• Preferred college or university degree / diploma in hospitality management related field preferred. International equivalent suffices.
• Minimum 1-year leadership experience in the hospitality industry showing progressive growth in responsibility. Preferred 1-year of shipboard experience within the Housekeeping Services environment.
• Cruise industry experience is preferred though not essential.

Critical Professional related Technical Skills; Computer Skills

• Working knowledge of computers and the ability to navigate within a variety of software programs such as Excel, Word and PowerPoint.
• Preferred experience with shipboard/hospitality related software, including but not limited to, AIMS, iInspector, Micros/Fidelio, Crunchtime, etc.