Gift Shop Supervisor - Bazaar

CORE FUNCTIONS

Customer Service & Sales

• Greet customers when they enter the shop and offer assistance with merchandise.
• Display merchandise, restock items, and ticket merchandise with price or mark-downs.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs.

Inventory & Merchandise Management

• Follow proper inventory system to conduct and reconcile merchandise inventory.
• Count and verify merchandise orders upon receipt and document any shortages.
• Place orders for store merchandise and approve invoices, including communicating with manager/supervisor as needed.

Cash Handling & Store Operations

• Complete customer purchases, process all payment types, and process returns, refunds, and exchanges.
• Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts.
• Follow checklist for opening and closing shop.
• Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.

Team Support & Safety

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Report accidents, injuries, and unsafe work conditions to manager.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional.

Physical Requirements

• Reach, bend, twist, pull, and stoop; stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None