Honor Bar Attendant

CORE FUNCTIONS

Honor Bar Operations & Inventory Management

• Facilitate positive guest experiences with the in-room honor bar.
• Inventory honor bar, in-room accessories and promotional materials and replace if required.
• Maintain the cleanliness and appearance of each honor bar.
• Utilize software and hand held devices to record sales and take inventory, as appropriate.
• Maintain an awareness of products availability, product expiration dates, and inventory levels to prevent stock-out situations.
• Prepare a restocking cart, and push the cart to the floors where rooms are ready to inventory.
• Communicate any issues regarding the honor bar operation with hotel management.

Guest Service & Professional Conduct

• Respond to requests from guests.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, support team to reach common goals.

Safety, Compliance & Physical Requirements

• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure adherence to quality expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None