Human Resource Development Officer

KEY OUTPUTS

• Reports on training produced. 
• Reports on participation and completion rates for courses and programs provided within the Learning Management System (LMS). 
• Reports on the status of training programs and LMS usage. 
• Logistics related to training events and programmes coordinated. 
• Accurate records of employee training and Continuing Professional Development (CPD) maintained. 
• Training records maintained. 
• Relevant and timely information on training provided. 
• Orientation/ Onboarding coordinated and implemented. 
• PMAS reports monitored. 

KEY RESPONSIBILITY AREAS

Technical/Professional Responsibilities 

• Participates in the development/review and execution of the Annual Training Plan Succession Plan and Career Plan (PDP/PIP) to build the capacity of employees 
• Participates in the and facilitates the conduct training and development needs assessment as required, including the identification of skills/competencies gaps to inform development of the Training Plan and Programmes. 
• Coordinates the requisite Performance Management and Appraisal System (PMAS) training for management and staff. 
• Assists with the coordination of an orientation/onboarding programme for new staff and on- the- job training.
• Assist with the coordination, design, preparation and conduct of Training Impact Evaluations to measure transfer of learning and effectiveness of training and development programmes. 
• Provides administrative support for the processing of training and development benefits such as scholarships, study leave etc. 
• Provides administrative support for the Learning Management System such as monitoring and managing user access and permissions within the LMS. 
• Assist with the training and queries to support the users/stakeholders as it relates to the system and course enrollment. 
• Maintains training and development records. 
• Maintains training material database. 
• Prepares training and development reports. 
• Assists with the preparation of the Training Plan and Budget. 
• Maintains LMS by overseeing the day-to-day operation. 

Administrative Responsibilities 

• Prepares quarterly/annual report on training programmes to be used in on-going staff developmental programmes 
• Produces information on individual members of staff or groups as required by the Senior Director Human Resource and Administration and Director, Human Resource Development 
• Ensures that proper programmes documentation and record keeping are completed and kept current. 
• Makes administrative arrangements for staff to participate in training programmes. 
• Attends meetings/seminars as necessary. 

Other Responsibilities

• Performs other related duties that may be assigned.

PERFORMANCE STANDARDS

• Percentage of training programmes assessed. 
• Agreed number of training sessions conducted quarterly/annually.
• Reports are produced and submitted by the 2nd week of each quarter.
• Training records are maintained accurately. 

REQUIRED COMPETENCIES

• Training and Instructor skills 
• Ability to work with little to no supervision. 
• Excellent communication skills. 
• Excellent interpersonal skills 
• Excellent presentation skills 
• Good research skills 
• Good customer relation skills 
• Proficiency in the relevant computer applications 
• Good problem-solving and analytical skills. 

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s degree in social sciences- Management Studies/Public Administration/ Human Resource Management/Human Resource Development 
• Train the trainer experience. 
• Three (3) years experience in a training environment 

AUTHORITY

• Provides guidance to Section Heads regarding training policies. 
• Recommends new training techniques. 
• Provides recommendations on matters that require a change in policy or a change in cost.

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB

• Typical working conditions but may be occasionally exposed to adverse working conditions.

Please note that only shortlisted applicants will be contacted.