Human Resource Officer (GMG/AM 4) – Lionel Town Hospital

Qualifications and Experience:

• Associate degree in Human Resource Management/Public Administration/Public Sector Management/Management Studies; 
• Four (4) years’ working experience as a Human Resource Practitioner in the public sector
• Specialized training in any of the following is a definite asset: 
  • Counselling 
  • Personnel Management, Administration and Procedures 
  • Industrial Relations 
  • Conflict Management 
  • Supervisory Management 

Specific Knowledge, Skills & Competencies:

Core 

• Good interpersonal skills; 
• Good planning and organizing skills; 
• Excellent time management skills; 
• Good oral and written communication skills; 
• Excellent skills in teamwork and cooperation; 
• Excellent integrity/ethics 
• Demonstrates initiative and creativity; 
• Flexible and adaptable to change; 
• Good customer relations skills 
• Sets and maintains high performance standards, detail oriented. 

Technical 

• Knowledge of Disciplinary Procedures and other GoJ policies that guide the delivery of HRMD services 
• Knowledge of Public Service Regulations and Staff Orders for the Public Service
• Knowledge of Laws, procedures and practices pertaining to industrial relations, employment and terminations, salary administration, employee benefits and welfare. 
• Knowledge of the current trends in Human Resource Management (HRM) 
• Knowledge of Ministry of Finance & the Public Service (MOF & PS) Circulars
• Knowledge of HR Standard Operating Procedures 
• Performance Management Appraisal System 
• Working knowledge of MyHR+ software 
• Proficient in the use of relevant computer applications 

Key responsibilities will include:

Administrative 

• Ensuring that the work of the Department is properly documented and stored appropriately. 
• Verifying leave computations, staff lists, e-census and service records. 
• Chairs or sits as a member of the staff welfare committee. 
• Ensuring staff is informed of new and amended policies and procedures. 
• Ensuring staff complaints are addressed in a timely and efficient manner.
• Assisting with the preparation of the Unit’s annual budget and operational/work plan.
• Preparing and submitting individual work plan and reports 
• Attending and participating in meetings, training sessions and conferences 

Technical/Professional 

• Providing guidance and advise to Heads of Departments, Managers, Supervisors and staff regarding human resource policies and procedures; 
• Demonstrating the highest standards of ethical and moral conduct in order to promote confidence and trust in the output of the department; 
• Processing documents for employment, appointment, acting assignments, promotions, transfers, retirement, resignations for staff and administration of benefits; 
• Supporting the recruitment process by: 
  • Preparing advertisements to be placed internally and externally; 
  • Reviewing resumes from applicants; 
  • Shortlisting of candidates according to standards in place; 
  • Selecting interview panels 
  • Creating interview packages with relevant content; 
  • Performing the role of an interview panelist and being a part of the process to make final selections. 
  • Contacting and informing successful and unsuccessful candidates of interview outcomes.
• Providing advice to members of staff about pensions and responds to pension queries.
• Conducting Exit Interviews for staff separating from the service; 
• Developing staffing plan in collaboration with the Director, Human Resource Management in order to ensure effective Human Resource practices; 
• Evaluating and reviewing staffing needs with Director, Human Resource Management;
• Preparing and submitting Monthly Status Reports to the Director, Human Resource Management; 
• Preparing absenteeism and lateness reports on a quarterly basis with a view of corrective actions; 
• Monitoring vacancies for selected groups and ensuring timely recruitment of candidates;
• Monitoring probation periods for selected levels of staff; 
• Assisting in the initial orientation of new staff; 
• Ensuring performance evaluations reports are completed and reviewed to identify training needs, performance strengths and weaknesses. 
• Assisting the Manager, Employee Relations & Wellbeing in conducting investigations when breaches occur and are reported. 
• Investigating and reporting on salary anomalies and discrepancies. Handles queries and ensures that they are expeditiously resolved. 
• Monitoring work permits and ensuring they are renewed on a timely basis.
• Monitoring the status of professional licences and ensuring renewals are done.
• Participating in the career pathing and mentoring programmes. 
• Participating in the succession planning process. 
• Preparing job letters as instructed. 
• Ensuring accurate and timely submission of information for the appointment of staff.
• Ensuring the accurate completion of relevant documents for processing of training requests including study leave. 
• Participating in the coordination of training sessions including seminars, workshops both internally and externally. 
• Participating in the coordination of staff functions and social events. 
• Assisting Managers and Supervisors with the resolution of conflicts and provide counselling where necessary.
• Establishing and maintaining effective relationships with management to gain confidence and cooperation in the delivery of human resource services; 
• Maintaining the communication system that provides timely, consistent and accurate information and facilitates employees’ feedback. 
• Preparing job advertisements and disseminating accordingly. 
• Conducting site/department visits to interact with staff members and ascertain their concern. Human Resource Management 
• Leading, prioritizing and monitoring the day-to-day operation of the Human Resource Department to ensure the effective management of all inputs, and that goals and objectives are being met; 
• Completing performance evaluations of staff supervised; 
• Recommending corrective actions for staff supervised. 

NB. ONLY SHORTLISTED APPLICANTS WILL BE ACKNOWLEDGED