Manager, Network Administration (MIS/IT 7)

Key Responsibilities

• Collaborates with the Human Resource Management & Development Section and team members to ensure that for staff additions or moves, resources are provisioned in a timely manner with the proper network connectivity; 
• Monitors the resolution of escalated connectivity issues reported to the ICT Service Desk;
• Reviews procedures for network configuration and operation; 
• Ensures the maintenance of network architecture; 
• Conducts ICT capacity monitoring and management, in conjunction with the FID’s ICT development plan; 
• Supervises installation/reinstallation of network upgrades and patches; 
• Collaborates with ICT Team regarding the diagnosis and resolution of system-wide issues;
• Ensures that network logs are reviewed; 
• Monitors the creation, verification and testing of network device backups;
• Tests disaster recovery plans periodically; 
• Monitors network and respond immediately to security or usability concerns;
• Monitors network security and obtains approval to upgrade the security of the network(s continuously; 
• Supervises the installation and configuration of voice, data, video, equipment, cabling, etc.;
• Supports intrusion detection analysis, in collaboration with the Cyber Security team;
• Recommends overall strategy and improvements to telecoms architecture;
• Monitors and manages the installation, configuration and upgrades of the LAN/WAN network 
• to accommodate the growing use of bandwidth and information processing needs of the Department; 
• Collaborates on the implementation and integration of state-of-the-art hardware technology into existing and proposed network configurations; 
• Maintains effective working relationships with external vendors and service providers to support consistently high levels of service to customers of ICT; 
• Sets SMART objectives and standards for reports which are aligned with goals and priorities of the ICT Branch; 
• Researches new developments in network operations and obtains approval for initiatives to avoid the risks that come with obsolescence; 
• Supports the research of the latest information security trends and methodologies, and seeks opportunities to apply best practices; 
• Monitors the organization’s networks for security breaches, and investigates violations when they occur; 
• Performs any other duties. 

Required Knowledge, Skills and Competencies

• Knowledge of Information Security Management; 
• Experience working with a variety of network protocols, software and hardware that are used in LAN and WAN operations; 
• Excellent written and oral communication and presentation skills; 
• Excellent knowledge of hardware and network installation, computer networks and network administration; 

Minimum Required Qualification and Experience

• Undergraduate Degree in Computer Science or equivalent; 
• Minimum seven (7) years progressive experience in the areas of Network design and implementation, Network Operations Management and Security, Identity and Access Internet Protocols, Server and Network infrastructure management; 
• Extensive experience with server virtualization such as VM Ware and Hyper-V;
• Advanced knowledge of network vulnerabilities and security issues; 
• Experience in leading teams of knowledge workers. 
• Networking Certification would be an asset; 
• ITIL Service Management certification would be an asset;

Special Conditions Associated with the Job:

• Occasionally working extended hours

Please note that only shortlisted applicants will be contacted.