Receptionist

RECEPTIONIST

The Guyana Tourism Authority (GTA) is a semi-autonomous governmental agency whose mission is to develop and promote sustainable tourism in Guyana through collaboration to maximise local socio-economic and conservation outcomes and improve the travellers' experience. We are seeking to fill the position of Receptionist.

We are seeking experienced, motivated, and high- performing professionals to fill the position of Receptionist. This is a significant opportunity for professionals looking to join a growing team whose core values include acting with integrity, working collaboratively, leading with service, thinking creatively and holistically, and getting it done.

Key responsibilities of the Receptionist include but are not limited to:

• Serve as the first point of contact for all visitors, callers, and stakeholders, ensuring a professional, courteous, and welcoming experience at all times.
• Manage incoming calls, emails, and general enquiries, directing them efficiently to the appropriate departments or personnel.
• Provide administrative and operational support to GTA management and staff to enhance office efficiency and service delivery.
• Assist the Operations and Finance Division with routine administrative tasks, including documentation, procurement support, record-keeping, and basic reporting.
• Maintain the reception area, ensuring it is organised, presentable, and stocked with relevant informational materials.
• Coordinate meeting room bookings, visitor logs, and official correspondence as needed.
• Collaborate with colleagues across departments to foster teamwork and a positive work environment.
• Participate in GTA training programmes and pursue continuous professional development opportunities.

Qualifications for the Receptionist position include:

• Minimum of five (5) CSEC subjects, inclusive of Mathematics and English (or commensurate work experience), with at least one (1) year of experience in hospitality, office administration, customer service, or a related field.
• Demonstrated ability to manage multiple tasks effectively in a fast- paced office environment.
• Strong interpersonal and customer service skills with a professional demeanour.
• Track record of reliability, attention to detail, and commitment to excellence.
• Experience working within the tourism or hospitality sector will be an asset.
• Proficiency in Microsoft Office; familiarity with Gmail and Google Docs is desirable.
• Strong written and verbal communication skills.

Compensation:

Commensurate with experience. Benefits include travel allowance, duty allowance, vacation allowance, and gratuity. 90- day introductory period applies to all new positions.

Application Process:

Interested candidates are invited to submit:

• A cover letter A detailed resume
• Salary requirements

Only short- listed candidates will be contacted.

Short-listed applicants will be required to submit three reference letters, including at least one from a direct supervisor or manager.