Senior Secretary (OPS/SS 3) – Regional Office

Organisation
Southern Regional Health Authority, Jamaica
Reference
VAC-60822
Contract Type
Full-Time
Industries
Secretarial Administrative & Clerical
Location
Mandeville
Salary & Benefits
$1,711,060 – $2,301,186 per annum
Date Posted
27/02/2026
Expiry Date
18/03/2026
Under the general direction of the Administrator, the Senior Secretary is responsible for providing secretarial support to facilitate the efficient management of activities of the Corporate Services Unit.

 

Qualifications and Experience:

  • CXC or GCE ‘O’ Level subjects including English Language; 
  • Successful completion of the prescribed Secretarial Course of study at the Management Institute for National Development (MIND) or any Accredited Secretarial Studies;
  • Proficiency in typewriting at a speed of 50-55 words per minute and shorthand at a speed of 100- 120 words per minute, plus 
  • Four (4) to five (5) years general office experience. 

OR 

  • Graduation from an accredited school of Secretarial Studies with proficiency in typewriting at a speed of 50-55 words per minute and shorthand at a speed of 100- 120 words per minute;
  • Training in the use of a variety of software applications e.g., word processing, database and spreadsheets; 
  • English Language at CXC or GCE O’Level; 
  • Completion of the appropriate Office Professional Training Course at the Management Institute for National Development, plus 
  • Four (4) to five (5) years general office experience; 

OR 

  • Successful completion of the Certified Professional Secretary course; 
  • Proficiency in typewriting at a speed of 50-55 words per minute and shorthand at a speed of 100 - 120 words per minute; 
  • English Language at CXC or GCE O’Level; 
  • Training in the use of a variety of software applications and 
  • Four (4) to five (5) years general office experience; plus 
  • The appropriate Office Professional Training Course at the Management Institute for National Development. 

 

Specific Knowledge, Skills & Competencies:

  • Knowledge of general administrative practices and principles; 
  • Knowledge of the Region’s policies and procedures 
  • Excellent oral and written communication skills 
  • Customer and Quality Focus 
  • Teamwork and Cooperation 
  • Results oriented 
  • Planning, organizing and multi-tasking skills 
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) 
  • Strong decision-making skills 
  • Ability to interact with staff at all levels in a fast-paced environment. 
  • Ability to work independently with little or no supervision

 

Key responsibilities will include:

Administrative Responsibilities 

  • Providing secretarial support services to the Corporate Services Division:
    • placing and/or screening calls; 
    • recording and transcribing minutes of meetings; 
    • typing and/or filing confidential documents; 
    • maintaining an appointment diary; 
    • making and/or handling enquiries. 
  • Co-ordinating Unit meetings for the Senior Director, Corporate Services.
  • Co-ordinating activities to facilitate the effective management of services within the Division.
  • Communicating as instructed with Heads of Units, individuals, on behalf of the Division to allow for improvement and further effectiveness in the operations of the Unit; 
  • Assisting with the compilation of quarterly and monthly reports on the activities of the Division; 
  • Updating and maintaining payment database for the Division; 
  • Assisting with compiling and submitting Payments report as requested by the Senior Director;
  • Assisting with preparing commitment vouchers/purchase orders for the office of the Senior Director. 

Administrative Responsibilities 

  • Disseminating information for meetings to relevant staff/officers; 
  • Recording and producing minutes of meetings and ensuring dissemination of same;
  • Reading and analysing incoming memoranda, submissions and reports, to determine their significance and plan their distribution; 
  • Preparing written responses to routine enquires as requested by the Senior Director;
  • Preparing and modifying documents including correspondence, reports, drafts, memoranda and emails; 
  • Coordinating and facilitating the flow and distribution of information between the Senior Director’s Office and the Corporate Services Unit; 
  • Liaising with Directors and Programme Managers in order to follow-up on matters as well as to get information for various purposes. 

 

 

 

 

 

NB. ONLY SHORTLISTED APPLICANTS WILL BE ACKNOWLEDGED

 

  • Register and Apply
    Log In and Apply

    Please fill in the form, upload your CV to complete your application. You will also register during this process to enable you to log in track your application and setup Job Alerts.

    By submitting this form you agree to our terms of use
    Register & Apply

    You may also be interested in...

    Lecturer in Removable Prosthodontics - St. Augustine
    The Lecturer provides comprehensive dental education and clinical leadership by integrating competency-based supervision, didactic teaching, and high-impact research to advance the Faculty of Medical Sciences' academic and professional standards
    Salary & Benefits: Town/City: St. Augustine
    Senior Lecturer/Lecturer in Qualitative Human Geography - St. Augustine
    The Lecturer delivers high-level academic instruction and postgraduate supervision while driving development through externally funded research, curriculum innovation, stakeholder engagement, and the commercialization of specialized expertise.
    Salary & Benefits: Town/City: St. Augustine
    Customer Care Officer (GMG/AM 3) - Regional Office - Mandeville
    The incumbent serves as a high-level Customer Advocate, managing the operational flow and service quality of the Regional Office front desk while ensuring a professional and accessible environment for all clients.
    Salary & Benefits: $2,190,302 – $2,945,712 per annum Town/City: Mandeville
    Manager, Customer Service (GMG/SEG 2) - Regional Office - Mandeville
    The incumbent directs the strategic and operational framework for customer service and quality assurance within the SRHA, balancing high-level administration with technical field monitoring and complex dispute resolution.
    Salary & Benefits: $4,266,270 – $5,737,658 per annum Town/City: Mandeville
    Customer Service Monitoring & Evaluation Officer (GMG/AM 4) - Regional Office - Mandeville
    The incumbent coordinates and implements the RHAs Customer Service Monitoring & Evaluation Programme, focusing on service delivery, operational planning, and the analysis of data to improve customer satisfaction and compassionate care.
    Salary & Benefits: $2,803,771 – $3,770,761 per annum Town/City: Mandeville