Supervisor, Annual Review

Position Overview:

The Supervisor, Annual Review is responsible for supervising the Annual Review Section within the Collateral Securities Unit, which oversees insurance policies, real property taxes, service charges, association fees, and maintenance fees related to the Bank’s credit facilities. The incumbent provides guidance and support to staff and the Unit Manager while ensuring the timely and accurate completion of annual review and collateral security activities.
 

Key Responsibilities:

• Supervise, coach, train, and develop Annual Review and Insurance staff while monitoring productivity and adherence to procedures and service standards.
• Administer collateral security requirements and ensure loans meet all applicable security requirements.
• Manage home and automobile insurance portfolios for customers across New Providence, Grand Bahama, and the Family Islands, including staff policies.
• Maintain accurate insurance records and spreadsheets and monitor and resolve annual review deficiencies.
• Provide guidance and technical support to business units on collateral security requirements, documentation, policies, and procedures.
• Liaise with customers, insurance companies, government agencies, and other internal and external stakeholders.
• Prepare, review, and approve documentation and processing forms for insurance, real property tax, service charges, and maintenance fee payments, ensuring appropriate checks and authorizations.
• Submit payment authorization requests to Credit Risk Management and reconcile monthly payments to General Ledger accounts.
• Prepare and complete monthly and quarterly reports, including Reports on Irregular Accounts for insurance portfolios and expired or lapsed policies.
• Assist with audit requests, regulatory reviews, compliance reporting, and the review of security and legal documentation related to loan processing and disbursement.
• Support the Unit Manager with staff guidance, training, and the achievement of departmental objectives.

Minimum Qualifications & Experience:

• Bachelor’s Degree in Business Administration, Banking, Finance, or a related discipline preferred; equivalent relevant banking, insurance, legal documentation, or administrative experience will be considered.
• Knowledge of collateral securities, legal documentation, insurance administration, and banking policies and procedures.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Demonstrated supervisory, coaching, and staff development skills.
• Strong analytical, organizational, administrative, and problem-solving skills.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work accurately, efficiently, and independently in a fast-paced environment while managing multiple priorities.
• Ability to work effectively as part of a team and maintain a high standard of service and confidentiality.

Why Join Us?

• Be part of a high-performing team that values innovation and excellence.
• Competitive salary, performance-based incentives, medical insurance (including life, dental, and vision), and a robust pension plan.
• Be part of a team that values your expertise and invests in your success!