Traffic Marshal

Job Purpose

Under the direct supervision of the Supervisor, Systems Operations, the Traffic Marshal is responsible to:

• Coordinate and monitor all import and export cargo upon entry at the scanning area, keeping with the Non-Intrusive Inspection and Security Management Branch’s operating procedures.
• Maintains operational and occupational health, safety and environmental procedures per JCA guidelines and policies.

Key Responsibility Areas

Technical/Professional Responsibilities

• Effectively communicating with the wharfinger and the truckers to maintain a smooth operational flow.
• Liaises with the NII Duty Officer/Senior Image Analyst to identify cargo treatment as part of the NSDD programme.
• Retrieve relevant data from wharfingers promptly for daily operations.
• Review all documentation received from Wharfinger to ensure all information is accurate and current.
• Coordinate and monitor the import and export containers and cargo upon entry at the scanning area.
• Report all discrepancies, incidents, suspicious sightings, or criminal activity to the supervisor promptly.
• Ensures that trucks traversing the portals are travelling at the recommended speed.
• Report any congestion or traffic management capacity issues immediately to the supervisor.
• Conducting visitor safety briefings, ensuring that the correct PPE is worn and ensuring compliance with operational and occupational health and safety protocol, especially in and around all non-intrusive inspection scanners and equipment.
• Comply with the SOPs and policies that govern the Agency.
• Monitor the radiation safety zone parameters to ensure safety.
• Communicates and escorts truckers for possible rescan or secondary of the container when required to fulfil the objectives of the NSDD programme.
• Direct vehicles at entrances/designated scan areas.
• Stop traffic, giving way to priority movements.
• Prepares and distributes accurate weekly, monthly, and quarterly reports to the supervisor.

Customer Service Responsibilities

• Maintains customer service principles, standards, and measurements.

Other Responsibilities

• Performs all other duties and functions as may be required occasionally.
• May be required to provide witness statements, attend court proceedings, and give evidence.
• Complies with Health & Safety Policies & Procedures.

Required Skills/Competencies

Core

• Good organisation and time management skills.
• Strong judgment, analytical and problem-solving skills.
• Good communication and interpersonal skills, with the ability to communicate effectively with people of diverse backgrounds.
• Ability to work under pressure and address ad-hoc requests promptly.
• Excellent visual awareness.
• Keen attention to detail and accuracy.
• Ability to work as part of a team as well as independently.
• Ability to display high levels of confidentiality, integrity, and professionalism.

Technical

• Working knowledge of laws and regulations governing Customs in Jamaica.
• Knowledge of OSHE guidelines and regulations
• Ability to communicate using hand signals.
• Knowledge of Radiation Safety Standards and regulations
• Complete knowledge of the industry guidelines
• Familiarity with traffic flow and signs
• Detailed knowledge of the policies, procedures, and controls for Customs in Jamaica.
• Working knowledge of relevant computer applications and systems.

Minimum Required Education and Experience

• Diploma/Certificate in a related field
• 1-2 years of work experience as a Traffic Marshall or in a similar role

Special Conditions Associated with The Job

• Work will be conducted outdoors.
• Involves working in a fast-paced environment with ongoing interactions with critical stakeholders.
• On-call 24 hours.
• Excellent physical agility and ability to stand for extended periods.
• Ability to work for long hours and in extreme weather conditions.
• Working with radioactive equipment
• Noise, heat and dust nuisance exposure  environments.
• Technicians may work outdoors in all-weather environments.
• Some travel may be necessary to support equipment and system installation and troubleshoot and maintain systems or products.
• Exposure to radiation and radioactive elements.

Only shortlisted candidates will be contacted by HRMD