Training Coordinator, Talent & Development

Position Overview:

The Training Coordinator, Talent & Development is responsible for providing strong administrative and operational support to the Talent & Development Department. The role ensures the effective coordination of training activities, accurate record-keeping, and smooth office operations. The Training Coordinator also supports the facilitation of workshops and training initiatives to ensure employees across the Bank have access to quality development opportunities. 

Key Responsibilities:

• Coordinate scheduling, invitations, and reminders for training workshops. 
• Prepare and distribute training materials, certificates, and evaluations. 
• Maintain accurate training registers, logs, and employee training records. 
• Maintain the Learning Management System (LMS) to ensure accuracy of user profiles, upload training records, and update course content as needed. 
• Support workshop facilitation for soft skills, orientation, and operational training sessions.
• Track regulatory training attendance and AML declarations. 
• Arrange travel, accommodation, and registration for external training. 
• Book training rooms, coordinate catering, and manage set-up/break-down of sessions.
• Liaise with vendors, IT, Premises, and Finance to support training operations.
• Oversee inventory of training supplies and materials; process requisitions in ACCPAC.
• Administer Tuition Reimbursement program, including tracking applications, grades, and payments. 
• Maintain training records, invoices, and departmental files. 
• Track training costs and provide monthly summaries of expenses and learner participation.
• Act as the Training Department’s first point of contact for staff and external stakeholders.
• Provide professional clerical support, including report preparation and correspondence.
• Perform other duties as assigned to support the Bank’s training strategy. 

Minimum Qualifications & Experience:

• Associate’s degree in Human Resources, Business Administration, or a related field.
• Strong verbal and written communication skills with excellent professional etiquette.
• Proficiency in Microsoft Office Suite. 
• Experience with Learning Management System (LMS) administration or maintenance.
• Strong organizational skills with the ability to multi-task and manage competing priorities.
• Ability to work independently as well as part of a team. 
• Strong interpersonal skills and customer service focus. 
• Prior experience in bank operations will be considered an asset. 

Why Join Us?

• Be part of a high-performing team that values innovation and excellence. 
• Competitive salary, performance-based incentives, medical insurance (including life, dental, and vision), and a robust pension plan. 
• Be part of a team that values your expertise and invests in your success!