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The incumbent directs administrative support by managing correspondence, coordinating meetings, and maintaining records. They oversee office supplies, procurement, and revenue collection to ensure efficient departmental workflows.

the Photographer is responsible for satisfying customer expectations by coordinating and covering photography assignments and for editing photographs to ensure that high-quality standards are maintained for all photographic outputs.

The incumbent directs financial and administrative operations by managing budgets, controlling expenditure, and negotiating contracts to optimize revenue and ensure fiscal accountability, asset management, and regulatory compliance.

The incumbent directs IT operations and business services by managing information assets, electronic systems, and applications to optimize organizational productivity and cost-effectiveness through high-level technical processing.

The Senior Public Procurement Officer (GMG/SEG 1), conducts research to ensure goods and services required by the Ministry are procured and delivered as requested, in accordance with Government of Jamaica Public Procurement Act 2015.

Under the supervision of the Senior Gardener (LMO/TS 4), the Gardener Assistant (LMO/TS 2) is responsible for the general maintenance of the Gardens and facility.

The incumbent directs botanical garden operations by managing maintenance schedules, plant collections, and budgets while overseeing landscaping, public outreach, and research activities to ensure facility standards and species preservation.

The incumbent directs cartographic operations by analyzing geodetic data and aerial photography to design, compile, and revise maps, while managing digital databases and ensuring technical accuracy through rigorous quality inspections.

The incumbent directs customer service evaluation by managing operational plans and budgets while conducting comprehensive surveys and audits to analyze feedback, monitor performance metrics, and recommend service delivery improvements.

The incumbent directs customer service operations by managing strategic plans, budgets, and service initiatives to optimize performance, resolve complaints, and provide training to ensure high-quality, efficient service delivery.