The incumbent secures the property through surveillance, patrols, and access control, manages emergency responses, and conducts thorough investigations to document incidents while maintaining safety standards and confidentiality.
Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.
This role involves leading staff to provide exceptional guest service, managing daily operational duties, ensuring dining room standards, and upholding company policies to drive organizational efficiency and a positive team environment.
The incumbent provides excellent customer service, manages merchandise displays and inventory, handles financial transactions securely, and adheres to all company policies and safety standards to ensure an efficient and professional shop environment.
The incumbent performs thorough room cleaning and maintenance, replenishes supplies, delivers professional guest service, and adheres to all safety, security, and quality standards to ensure a clean and welcoming environment for all guests.
The incumbent supervises daily housekeeping operations and room inspections, manages budgets and staff scheduling, provides training and performance feedback, and resolves guest complaints to ensure exceptional service and brand standards.
The incumbent analyzes financial data, creates budgets, and manages risks to support strategy, while leading the accounting team, ensuring SOP and tax compliance, overseeing audits, and advising executives and owners on financial performance.
