Under general supervision but in line with established policies and procedures, the incumbent will perform customer service duties with a high degree of efficiency.
The incumbent will assign and direct all work performed and supervise all area of operations. The successful candidate will have hands-on approach and will be committed to the expansion and success of the business.
The incumbent will report to the Senior Supervisor, New Accounts and is responsible for assisting supervisors within the department to ensure the provision of excellent service to new and prospective customers.
The incumbent will assists with the supervision of the Customer Service area with the emphasis being on drafts, wire transfers and Fixed Deposits being managed within time-sensitive deadlines.
Perform a variety of functions, including processing transactions on savings, cheque and loan accounts, cashing cheques, selling draft orders and traveller’s cheques, and cross-selling products and services at opportune times
Assists the Dining Room Manager in providing superior food and beverage service and product by managing and directing staff in the dining room and other outlets
The Executive Chef is responsible for the preparation of food according to the standards and quality levels set by the Marine Hotel Department and ensures the highest quality at all times
