Ensure public rooms are kept to Holland America Line cleanliness and maintenance standards. Supervises team members assigned to public areas and Night Steward teams where applicable.
The incumbent is responsible for supervising operations of a designated restaurant outlet, environmental policies, safety regulations, and guest service expectations, while supporting team development and cross-functional collaboration.
Responsible for their assigned ship’s onboard Housekeeping Operation in addition to overall cleanliness and hotel condition to include both front and back of house areas, as designated.
The assistant Storekeeper is responsible for assisting in managing the team working in the Hotel Stores, including maintaining inventory stock levels and quality control.
The incumbent assists the Executive Housekeeper in managing daily housekeeping operations, addressing guest needs, maintaining inventory, enforcing health regulations, and delivering ongoing training and performance evaluations.
The Youth Activities Counselor implements engaging children's programs, ensures safety compliance, supports activity planning, and fosters a welcoming environment while exceeding youth entertainment targets.
The Restaurant Manager ensures exceptional dining experiences by fostering a guest-centric culture, analyzing feedback for improvements, and maximizing revenue opportunities while maintaining brand standards across all dining venues.
The Assistant Restaurant Manager drives dining excellence by fostering a guest-centric culture, ensuring operational efficiency, mentoring teams, and implementing service recovery to exceed brand standards across all dining venues.
The Spellbound Host serves as the charismatic face of nightly magical performances while doubling as an engaging Activity Staff member, delivering exceptional guest experiences through personalized service and dynamic entertainment across the ship.
The Food & Beverage Storekeeper oversees efficient storeroom operations, inventory management, and product distribution while ensuring quality control, team supervision, and compliance with safety standards.
