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The incumbent assists in managing all Front Office operations, supervises and coaches staff, ensures high service standards, resolves guest issues, and supports group and reservation functions.

The incumbent leads the housekeeping team to ensure clean guest areas, manages inventory and linen removal, responds to guest requests, reports defects, and enforces all safety and sanitation policies.

The coordinator provides administrative support, manages room assignments and employee records, handles guest requests and communications, and enforces all health and safety protocols for the Housekeeping department.

The trainee will learn all aspects of food and beverage operations and management, with the opportunity to advance to a full-time supervisory role upon completion.

The Concierge supports the Executive Concierge and Front Office team to ensure all guest interactions meet the company's high service standards and that all guest issues are properly followed up.

The assistant supports restaurant operations by ensuring environmental compliance, training and mentoring staff, monitoring performance, upholding safety and quality standards, and assisting with administrative duties and reporting.

The Activities Crew is at the heart of the onboard entertainment experience, bringing energy, enthusiasm, and fun to every event.

The incumbent handles all café operations, including preparing food and beverages, processing payments, maintaining cleanliness, and following opening/closing procedures and safety standards.

Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

The Housekeeper cleans guest rooms by replacing supplies and linens, cleaning bathrooms, and performing detailed maintenance while following safety protocols and professional service standards.