The incumbent assists in managing casino operations by supporting scheduling, ensuring game integrity, coordinating projects, achieving financial goals, and empowering staff to deliver exceptional customer service.
The incumbent is responsible for supervising restaurant staff, ensuring high standards of guest service and team performance, managing daily operational tasks and inventory, and upholding all company policies and safety standards.
The incumbent is responsible for all front desk operations including guest check-in, account management, payment processing, and providing excellent customer service while adhering to security, financial, and company policies.
The incumbent is responsible for patrolling the property, monitoring safety systems, responding to emergencies and incidents, and ensuring the safety and security of guests and assets while following all company policies and physical protocols.
The incumbent manages all front desk operations, supervises staff, ensures exceptional customer service, handles complaints, supports financial goals, and oversees training and HR activities.
The agent handles all front desk operations including check-in/out, payments, and guest services; coordinates with housekeeping; manages cash handling and reports; and upholds all safety and service standards.
The Hostess manages the Tea Room's front-of-house operations, greets customers, handles reservations and complaints, and works with the Head Chef to ensure customer satisfaction.
The Cook prepares high-quality meals, supports kitchen operations, upholds hygiene standards, and assists the Head Chef in managing back-of-house activities.
The Kitchen Steward provides support services for the operation of the Kitchen and Farmers Table Restaurant service functions and has responsibility for ensuring seamless back of the house operations in support of the same.
Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
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