The incumbent handles guest maintenance requests, performs preventive and technical repairs, mentors junior staff, and ensures safety, efficiency, and high service standards across hotel engineering operations.
The incumbent performs guest room repairs and preventive maintenance, troubleshoots systems and equipment, maintains inventories, ensures safety compliance, and supports guest satisfaction through quality service and teamwork.
The incumbent facilitates recreational activities, ensures guest safety and engagement, maintains equipment, supports training and customer service, and upholds company policies, quality standards, and operational procedures.
Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program.
The incumbent leads pastry preparation and decoration, ensuring quality, consistency, and sanitation, while training staff, enhancing guest satisfaction, and maintaining budget and food standards.
The incumbent ensures efficient call handling, request processing, and guest issue resolution while tracking service data for improvements and optimizing guest satisfaction and departmental performance.
The incumbent oversees restaurant, bar, and room service operations, supports menu planning, maintains sanitation standards, assists staff during peak times, and drives guest satisfaction and financial performance.
The incumbent oversees daily kitchen operations, leads culinary staff, ensures high food quality and sanitation standards, manages budgets, and drives guest satisfaction and staff development.
Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done.
