Achieve maximum sales through targeting markets and customers, building positive business relationships, effectively executing product sales, securing new business and maintaining current customers.
The incumbent oversees all shipboard financial operations, ensuring compliance, accurate reporting, cash and inventory control, and team development to support smooth guest and crew transactions.
The incumbent manages shipboard financial operations, including cash handling, guest and crew transactions, while ensuring compliance with financial policies, leading staff training, and delivering high standards of guest financial service.
The incumbent leads the Guest Services team, ensuring smooth operations, high guest satisfaction, and effective issue resolution while promoting MedallionClass technology, maintaining financial accuracy, and upholding safety and compliance standards.
The incumbent oversees all crew administrative operations, including travel, documentation, immigration, and berthing, while ensuring efficient hotel system use, crew list accuracy, staff training, and compliance with policies and service standards.
The assistant Storekeeper is responsible for assisting in managing the team working in the Hotel Stores, including maintaining inventory stock levels and quality control.
Ensure public rooms are kept to Holland America Line cleanliness and maintenance standards. Supervises team members assigned to public areas and Night Steward teams where applicable.
The incumbent oversees the cleanliness, maintenance, and presentation of staterooms and housekeeping areas, ensures compliance with HAL and public health standards, manages baggage operations, and promptly addresses maintenance issues.
The Administrative Assistant provides clerical support to the Finance Department, handling daily and end-of-voyage reports, credit card and gift order processing, guest statements, and assisting with inventory counts and guest satisfaction reporting.
HRC is responsible for administrative tasks in HR Office and assist the HRSM in day to day HR office tasks. HRC is responsible for Team Welfare implementation under the guidance and oversight of HRSM.
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