Application Support Officer – ICT, Benefits & Research Division

ROLE AND FUNCTIONS OF JOB:

Under the general direction of the Applications Support Manager the incumbent has the responsibility to:

• Build and maintain effective and robust software products 
• Assist in the maintenance of the National Health Fund databases 
• Respond to requests from NHF staff for effective application tools for carrying out their functions
• Maintain a knowledge of installed systems 
• Perform core software development activities including Quality Assurance (QA) 
• Design high quality system solutions for NHF Users 
• Participate in managing a technical help desk facility as required 
• Assist in the installation and support of systems for the NHF 
• Assist in the implementation of adequate controls to ensure appropriate audit checks can be implemented. 
• Assist in the development and implementation of analytical templates including but not restricted to report writing and web related analysis 

SPECIFIC KNOWLEDGE REQUIRED:

• Clear understanding of state of the art software development tools on Windows and other platforms.
• Strong knowledge of all aspects of the software development process, product life cycles, and QA tools. 

QUALIFICATIONS & EXPERIENCE:

• Bachelors Degree in Computer Science 
• Minimum 2 years industry experience software engineering and QA 
• Proven history of producing quality software products in a commercial setting 
• Experience in a dynamic work environment with solid engineering practice 
• Experience in all aspects of the software development process including design, implementation, testing and delivery 
• Strong programming skills in PHP, APACHE, MYSQL, Java & C++ on the Windows platform
• Working knowledge of Oracle RDBMS and crystal 
• Client-side application development experience, including GUI development and QA elements such as installation testing 
• Experience with object-oriented design and development principles, including experience developing heavily threaded applications, debugging concurrency issues, etc. 
• Experience with specific technologies including Microsoft Windows, COM/Automation, DHTML, Visual Studio, C++, Visual Basic, XML, etc. 
• Experience creating information access applications, including front ends to databases and a strong knowledge of Internet standards and protocols (TCP/IP, HTTP, various authentication methods, SOAP, XMLRPC, etc.) 
• Any combination of qualifications and experience