Job Purpose
Under the general management and direction of the Manager, Asset Sales & Auctions, the Asset Sales and Auctions Officer, will monitor and report on the delegated asset sales function to select MDAs in accordance with the Sales Framework and Service Level Agreements. Additionally, the incumbent will assist in the asset sales and auctions executed by the branch to support the GOJ asset management lifecycle.
Key Responsibilities
Management/Administrative
- Contributes to the development of the Branch’s Strategic and Operational Plan and Budget;
- Develops Individual Work Plans based on alignment to the Branch’s Plan;
- Participates in sittings of the Public Administration and Appropriations Committee (PAAC)/Public Accounts Committee (PAC), meetings, seminars, workshops and conferences as required;
- Prepares reports and project documents as required;
- Prepares and delivers Asset Sales and Auctions presentations related to asset management as needed.
Technical/Professional
- Supports the Manager, Asset Sales and Auctions with the development and maintenance of multi-channel Sales Framework and Service Level Agreements;
- Assists the Manager, Asset Sales & Auctions in planning and executing quarterly auctions by identifying, cataloguing and presenting approved items for disposal;
- Sells and markets/promotes the sale of all approved assets in keeping with the Sales Framework and SLAs;
- Participates in the design/review and implementation of strategies and pricing thresholds to facilitate asset sales to public sector workers and the public by way of retail/fixed price sales, internet and live auctions, bids, et.al;
- Provides systematic Asset Sales and Auction advice, guidance, and business support to all MDAs;
- Develops and maintains retail sales catalogues/listings of assets with descriptions approved for disposals by the Asset Monitoring Section and in accordance with the sales framework and SLAs;
- Organizes and maintains the asset showroom and displays to support regular retail sales and planned auctions in collaboration with the Director, Asset Custody & Warehousing;
- Receives and processes customer enquiries (via telephone, walk-in and email); Guides and informs the customer whilst being able to give a competent and enthusiastic presentation of all items within the asset range;
- Escalates emerging queries and issues that arise in MDAs regarding the asset sales business processes and systems to the Director, Asset Sales and Auction;
- Records all sales enquiries along with all sales activity in the appropriate sales control system;
- Maintains a high level of asset knowledge along with a detailed understanding of potential buyers and markets;
- Negotiates and concludes asset sale, completing all appropriate paperwork and documentation in accordance with the Sales Framework, SLAs and FAA Act;
- Monitors periodic Asset Sales Reports provided by MDAs to ensure compliance Sales Framework and SLAs;
- Monitors and manages all aspects of the asset sale business process from order, payment, preparation and delivery/collection of asset;
- Reconciles and generates monthly Financial Reports for approval by the Manager, Asset Sales & Auctions of all transactions resulting in asset sales;
- Keeps up to date with trends and activities in the sector, being aware of market forces to remain ahead of the curve.
Customer Service
- Maintains customer service principles, standards and measurements;
- Identifies and incorporates the interests and needs of customers in business process design;
- Ensures critical success factors are identified and meets expectations;
- Prepares quarterly and/or annually Customer Service reports in accordance with established standards.
Human Resources
- Participates in preparation and implementation of presentations on role of Division/Unit for the Orientation/Onboarding programme;
- Contributes and maintains a harmonious working environment.
Required Knowledge, Skills, and Competencies
Core
- Excellent interpersonal and team management skills
- Excellent communication skills
- Strong analytical and problem-solving skills
- Strong leadership skills
- Strong customer relations skills
- Excellent planning and organizing skills
- Excellent judgment and decision-making skills
- Ability to influence and motivate others
- Proficiency in the use of relevant computer applications
Technical
- Good knowledge sales and marketing principles and practices;
- Strong commitment to delivering a high level of customer service;
- Good knowledge of programme monitoring and evaluation frameworks;
- Strong ability to synthesize multiple ideas and complex information into a coherent summary, as in reports and briefing notes, and to make cogent recommendation for the modification or creation of legislation, policies and programmes;
- Superior verbal and written communication skills, with the ability to deliver presentation with tact, clarity, enthusiasm and accuracy to widely varied audiences;
- A high level of initiative and self-motivation;
- Demonstrated interpersonal and negotiation skills;
- Aptitude for developing and maintaining collaborative relations with team members both within and outside the Ministry, and for functioning effectively on inter-ministerial and multi-sectoral committees and working groups;
- Familiarity with procedures, policies and legislation governing the machinery of government;
- Knowledge of the Government processes, including programme development, financial planning, performance management systems and basic theories, principles and methods of analysis;
- Knowledge of computerized systems and software.
Minimum Required Qualification and Experience
- Bachelor’s Degree in Management Studies, Public Sector Management, Public/Business Administration, Accounting or a related discipline;
- Three (3) years’ experience in a Private, NGO or Public Sector Management environment, working within Sales and Marketing principles and practices.
Special Conditions Associated with the Job
- Work will be conducted in an office outfitted with standard office equipment and specialized software. The environment is fast paced with on-going interactions with critical stakeholders and meeting tight deadlines which will result in high degrees of pressure, on occasions.
- May be required to travel locally and overseas to attend conferences, seminars and meetings.
Please note that only shortlisted applicants will be contacted.
