Chief Porter (HSC/HS 3) - Western Child And Adolescent Hospital

JOB PURPOSE:

Under the direct supervision of the Hospital Administrator, the Chief Porter supports the Hospital Administrator with the management of porter service in the hospital. He/she ensures that the porters assigned to the respective areas, maintain their posts, respond promptly to requests, maintain porter service equipment and comply with established policies and guidelines. 

RESPONSIBILITIES:

• Assists with the preparation of the Porter Service Unit duty roster. 
• Prepares and submits all requisite reports as required by the Hospital Administrator within the stipulated timeframes. 
• Assists with the preparation of annual vacation leave rosters and makes recommendations to the Hospital Administrator in relation to coverage and overtime schedules. 
• Prepares and submits monthly Attendance Report to the Hospital Administrator.
• Prepares/reviews and submits annual Individual Work Plan. 
• Assists with the preparation and submission of the Porters Individual Work Plans.
• Attends and participates in capacity-building sessions, meetings and conferences.
• Monitors the attendance of all Porters on assigned shift and reports to the Hospital Administration absences and late attendance once informed or observed. 
• Ensures that all Porters on assigned shift sign in and out of the Attendance Register.
• Ensures that all Porters are properly attired i.e groomed, in their prescribed uniforms with approved identification cards at all times. 
• Ensures that all Porters are report to their assigned workstation promptly at the beginning of and remain throughout each work day. 
• Ensures adequate coverage by portering staff and work tools (stretchers, wheelchairs, etc) at the designated work stations 
• Follows up on the repair of Porter Service equipment as directed. 
• Coordinates the transportation of oxygen cylinders from oxygen bay to wards/departments.
• Reports defective equipment (stretcher, wheelchair etc.) to the hospital administrator and removes from service in keeping with established policies and procedures. 
• Responds to complaints received about porter service and take corrective actions where necessary or escalate to the Hospital Administrator. 
• Acts as a Reliever in the absences of porters with the carrying out of portering duties as the needs arise or as directed. 
• Assists the Hospital Administrator by providing technical support to the Porters through effective task setting, delegation, coaching and communication; 
• Assists with the checking of claims submitted by the porters as directed by the Hospital Administrator and in keeping with established guidelines. 
• Assists with ensuring the Porters are equipped with the tools and resources required to carry out their duties effectively. 
• Makes recommendations to the Hospital Administrator in relation to disciplinary actions, training and the overall enhancement of the staff supervised. 
• Assists with the coordination and administration of annual performance review exercises. 

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB:

• May be required to work on shifts, weekends, public holidays 
• Must possess the ability to lift at least fifty (50 lbs) pounds. 
• May be required to use/wear personal protective gear. 
• May be exposed to infectious waste or diseases. 

QUALIFICATION & EXPERIENCE:

• Any two (2) CXC subjects 
• Two (2) years of relevant experience 

OR

• Certificate in Housekeeping 
• Two (2) years of in a similar capacity 

SPECIFIC SKILLS/KNOWLEDGE REQUIRED:

• Good oral communication skills 
• Ability to work on own initiative 
• Strong interpersonal and customer service skills 
• Excellent Teamwork and Cooperation 
• Flexibility to adapt to changing priorities and work under pressure 

ONLY SHORTLISTED APPLICATIONS WILL BE CONTACTED