Corporate Communications Manager (MCG/IE 5)

Job Purpose

Under the general direction of the Director, Corporate Communications and Public Relations, the incumbent is responsible for planning, co-ordinating, implementing, and facilitating communication strategies, corporate activities, initiatives and projects, to raise public awareness and provide information on the role, functions, and programmes of the Ministry. 

Key Responsibilities

Management/Administrative: 

• Develops and implements communication strategies aligned with the Ministry’s goals and objectives. 
• Oversees the development and dissemination of internal communication materials, including fora, articles, newsletters etc. 
• Collaborates with the Public Relations Manager in designing and overseeing the production of visual and digital assets. 
• Works collaboratively with the Communications and Media Specialist to develop social media content. 
• Manages and implements the Ministry’s Social Intervention Plan, strategies, and policies.
• Organizes stakeholder engagement events, including workshops, seminars, and community meetings, to foster dialogue and understanding. 
• Ensures consistency and integrity in the Ministry’s messaging and branding across all communication channels. 
• Develops and implements a crisis communication and risk communication plan, protocols, and strategies to address and mitigate reputational risks effectively. 
• Serves as a spokesperson for the Ministry during internal crisis situations. 
• Leads the development, co-ordination, scheduling and promotion of policies, projects and programmes aimed at raising awareness about the Ministry’s role, functions, and programmes internally. 
• Conducts research to identify communication, education, and outreach needs to inform the development of targeted strategies and materials. 
• Evaluates the effectiveness of corporate communication programmes through data collection and analysis and utilize the findings to develop strategies, programmes, and materials that address public needs effectively. 
• Monitors print, electronic, and news media to stay abreast of topical issues relevant to the Ministry and develops strategies to address emerging issues and opportunities effectively. 
• Liaises with the Ministry’s Departments and Agencies and provide guidance in developing outreach and communication programmes, plans, and strategies, ensuring alignment with organizational goals and objectives. 
• Fosters positive community relations through the planning and execution of events, ie. Open Days and involvement in community initiatives, that promote the Ministry’s objectives and enhance public perception. 
• Analyses communication trends and generates reports with findings. 
• Monitors and evaluates the effectiveness of implemented strategies and where applicable, implements recommended solutions. 
• Provides technical advice and support to the Ministry’s Departments and Agencies.
• Collaborates with Divisional Heads to gain input on communication and outreach strategies and initiatives. 
• Drafts messages for internal communication such as Booklets, Corporate and Strategic Plans etc. 
• Drafts speeches for the Permanent Secretary and Minister, as requested.
• Prepares and submits proposals for communication initiatives, leveraging external resources to support strategic communication objectives and initiatives. 
• Perform any other relevant duties assigned from time to time. 

Required Knowledge, Skills and Competencies

Core: 

• Excellent oral and written communication skills; 
• Presentation skills; 
• Ability to demonstrate good judgement; 
• Creative thinking; 
• Critical thinking; 
• Research and analytical skills; 
• Project Management; 
• Interpersonal skills; 
• Resource Management; 
• Customer and quality focus. 

Technical: 

• Ability to draft speeches. 
• Knowledge of analytical media monitoring and analysis tools. 
• Ability to comprehend and articulate on diverse portfolio matters within the Ministry.
• Knowledge of local political, social, and economic environment. 
• Comprehensive knowledge of survey methodologies. 
• Experience in crisis communication management and media relations.
• Proficiency in Microsoft Office and Adobe Suite and familiarity with communication tools and platforms. 
• Knowledge of current trends and best practices in corporate communications and public relations. 
• Ability to utilize AI platforms to generate content. 

Minimum Required Qualification and Experience

• Bachelor’s Degree in Public Relations, Communications, Journalism, or any related field.
• Four (4) years of experience in a Media and communications environment, with at least two (2) years managerial experience.

Please note that only shortlisted applicants will be contacted.