Employee Engagement, Events, And Well-Being Officer

Primary Duties and Responsibilities:

The Employee Engagement, Events & Wellbeing Officer is responsible for developing, implementing, and evaluating initiatives that enhance employee engagement, workplace culture, and overall wellbeing across Doctors Hospital Health System (DHHS). This role serves as a key contributor to creating a positive employee experience by coordinating engagement programs, recognition initiatives, well-being activities, and organizational events that align with DHHS' values and strategic objectives.

The incumbent will work collaboratively with Human Resources, leadership, and associates to foster a culture of belonging, connection, recognition, and wellness while supporting the organization's efforts to attract, engage, and retain high-performing talent.

Essential Functions:

Employee Engagement:

• Develop and implement employee engagement initiatives aligned with DHHS strategic goals and values.
• Analyze engagement survey data and employee feedback to identify trends and recommend actionable improvements.
• Partner with Human Resources and departmental leaders to foster a culture of inclusion, collaboration, and belonging.
• Support the development and execution of diversity, equity, inclusion, and culture-building initiatives.
• Prepare reports, dashboards, and presentations on engagement metrics and program outcomes.
• Monitor participation rates, engagement scores, and employee feedback to evaluate program effectiveness.
• Assist with internal communication strategies that promote employee engagement and organizational culture.

Employee Experience

• Support onboarding and orientation initiatives to ensure a positive employee experience from hire through integration.
• Assist with employee recognition, appreciation, and retention initiatives.
• Coordinate and execute the annual DHHS employee events calendar, including recognition events, wellness activities, holiday celebrations, appreciation programs, and community engagement activities.
• Manage event logistics, including scheduling, venue selection, catering, audiovisual requirements, vendor coordination, and attendee communications.
• Monitor and track event budgets, expenditures, and post-event reconciliations.
• Conduct post-event evaluations and implement continuous improvement recommendations.

Employee Well-Being

• Coordinate and support employee well-being initiatives focused on physical, emotional, mental, social, and financial wellness.
• Assist in the administration and promotion of the Employee Assistance Program (EAP) and related well-being resources.
• Serve as a point of contact for employees seeking information on well-being programs and resources.
• Develop communication campaigns to increase awareness and participation in well-being initiatives.
• Track utilization and effectiveness of well-being programs and provide recommendations for improvement.
• Research emerging workplace well-being trends and best practices to support program development.

Reporting & Administration

• Maintain accurate records related to engagement, events, and well-being initiatives.
• Prepare regular reports on program participation, outcomes, and key performance indicators.
• Assist with budget planning and monitoring for engagement and well-being activities.
• Support special projects and other Human Resources initiatives as assigned.

Non-Essential Functions:

• Participate in Human Resources committees and cross-functional teams.
• Assist with community outreach and corporate social responsibility activities.
• Support departmental administrative functions as required.
• Attend professional development and training opportunities to maintain knowledge of industry best practices.
• Perform other related duties as assigned.

Professional Requirements:

• Maintain confidentiality and professionalism in all employee interactions.
• Demonstrate a commitment to DHHS values, mission, and service excellence standards.
• Foster positive working relationships across all levels of the organization.
• Remain knowledgeable of current trends and best practices in employee engagement, well-being, and organizational culture.
• Exercise sound judgment, discretion, and professionalism when handling sensitive information.

Required Qualifications:

Education:

• Bachelor's Degree in Human Resources, Business Administration, Organizational Psychology, Communications, Event Management, or a related field is required.

Experience:

• Minimum of four (4) to five (5) years of experience in employee engagement, human resources, organizational culture, employee well-being, event management, or a related field.
• Experience planning and executing corporate events and employee engagement initiatives.
• Experience analyzing survey data and employee feedback to drive organizational improvements.
• Experience managing multiple projects and priorities simultaneously.

Preferred Qualifications:

• Professional certification such as SHRM-CP, PHR, Mental Health First Aid, Workplace Wellness Certification, or a related designation.
• Experience working in a healthcare or large multi-site organization.
• Experience using employee engagement platforms and survey tools.

Competencies:

• Relationship Building
• Communication and Presentation Skills
• Emotional Intelligence
• Planning and Organizing
• Customer Service Orientation
• Project and Event Management
• Collaboration and Teamwork
• Problem Solving and Decision Making
• Initiative and Innovation
• Confidentiality and Professionalism
• Adaptability and Flexibility

Knowledge, Skills, and Abilities:

• Strong knowledge of employee engagement, employee experience, recognition, and well-being practices.
• Excellent verbal, written, and presentation skills.
• Strong facilitation and event coordination abilities.
• Ability to analyze data and prepare meaningful reports and recommendations.
• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Outlook.
• Ability to create engaging communications across multiple formats, including presentations, emails, newsletters, and video content.
• Strong interpersonal skills with the ability to influence and build relationships at all organizational levels.
• Ability to manage multiple projects while meeting deadlines.
• Strong organizational and time management skills.
• Ability to exercise discretion and maintain confidentiality.