JOB OVERVIEW
The General Manager of Engineering and Support Services provides strategic leadership and overall management of all engineering, maintenance, and support services within the Tobago Regional Health Authority. This role ensures the safe, efficient, compliant and sustainable operations of healthcare facilities and infrastructure to support the Authority's mandate to deliver high-quality patient care and drive innovation, compliance with regulatory standards, for the effective management of resources, infrastructure, and multidisciplinary engineering teams to support the delivery of high-quality patient care.
PRIMARY DUTIES & RESPONSIBILITIES
Strategic
- Oversees strategic initiatives of the department
- Develops the long-term engineering, maintenance, and facilities management strategies aligned with TRHA's mission, vision, and strategic objectives.
- Oversees capital maintenance, refurbishment, and infrastructure modernization initiatives.
- Drives innovation, sustainability, and energy-efficiency initiatives within facility operations.
- Contributes to the development of TRHA's Strategic and Operational Plan.
- Monitors advancements in healthcare engineering, regulatory requirements, and sustainability initiatives to inform strategic decisions.
- Collaborates with Executive Management to prioritize infrastructure investments, renovations, and maintenance upgrades.
Operational
- Oversees and directs the activities of the department
- Oversees the day-to-day operations of all engineering and support services departments, including preventive maintenance, corrective repairs, utilities, plant operations, and facilities services.
- Ensures continuous availability, safety, and functionality of healthcare facilities and engineering systems.
- Provides technical leadership and guidance for building construction, renovation, and maintenance projects.
- Implements best practices for energy management and sustainability to optimize resources and reduce operational costs.
- Establishes targets for projects by conducting planning and review meetings with staff to identify deliverables and implement work plans to meet the strategic objectives of the department.
- Oversees project inspections to assess and monitor productivity and compliance with engineering standards or other regulations.
- Ensures all building systems (HVAC, electrical, plumbing, medical gas, etc.) operate reliably and efficiently.
Fiscal
- Oversees departmental expenditures
- Develops and manages the departmental budget and ensures expenditures align with organizational goals and financial constraints.
- Oversees the budgetary requirements of the maintenance works under remit.
- Reviews project reports for the development of cost and expenditure statements and requests documents from staff to ensure allocated funds are used according to contract agreement.
- Oversees the utilization of equipment, material and labor assigned to the districts by performing cost-benefit analyses to assess cost-effective methods/practices for projects.
- Ensures proper record keeping (e.g., purchase of raw materials, tools and equipment) is done in all projects and departments.
- Monitors spending on all initiatives, projects and partnerships to prevent overruns and identifies cost-saving opportunities.
- Participates in strategic financial planning for potential business development and partnership opportunities.
People
- Manages and supervises staff
- Leads, mentors, and develops senior managers and multidisciplinary teams across procurement, supply chain, and technology.
- Promotes a performance-driven, collaborative, and accountable culture aligned with the Authority's values.
- Builds leadership capacity and succession planning within critical operational and technical functions.
- Provides coaching and mentoring to staff by offering feedback, advice and guidance to help employees develop.
- Ensures employees adhere to established policies, procedures, rules and regulations.
QUALIFICATIONS & EXPERIENCE
- Bachelor's degree in Engineering (Civil, Electrical, Mechanical, or a related field), Facilities Management, or a related discipline.
- Master's degree in Engineering, Health Administration, Business Administration, or a related field would be an asset.
- Professional registration with the Board of Engineering of Trinidad and Tobago (or equivalent recognized body) would be an asset.
- Minimum of seven (7) years' senior management experience in engineering, facilities management, or support services, preferably in a healthcare or comparable large-scale institutional environment.
- Proven track record of managing multidisciplinary teams, complex infrastructure projects, and operational budgets.
KNOWLEDGE, SKILLS & ABILITIES
- Specialist supervisory skills
- Specialist interpersonal skills
- Specialist coaching/mentoring skills
- Specialist skills in leading and motivating people
- High level of integrity, attention to detail, and confidentiality
SUPERVISORY RESPONSIBILITIES
Directly:
- Manager, Civil Engineering and Maintenance
- Manager, Electrical Engineering/Air Condition Services
- Manager, Biomedical Engineering Services
- Manager, Mechanical Engineering and Support Services
- Maintenance and Inspection Officer
- Executive Administrative Assistant
Indirectly:
- All staff members within the Engineering and Support Services Department
KEY RELATIONSHIPS & CONTACTS
Internal:
- Chief Operating Officer – To obtain feedback and guidance on matters, to receive instructions, directives and tasks.
- Direct Reports – To assign tasks and duties, to provide guidance and advice in the execution of duties and responsibilities.
- Department Heads – To obtain information and feedback, to collaborate and inform on project activities.
- Finance and Accounting – To obtain information on the status of departmental, initiative, project and other expenditures.
External:
- Tobago House of Assembly, Division of Health & Wellness, Other Regional Health Authorities, Government Entities – To provide technical advice and guidance on projects, to request information as required.
- Contractors, Vendors, Regulatory Authorities, Utility Providers, Professional Engineering Bodies – To obtain information on services and supplies, to request and provide information relating to projects.
WORKING CONDITIONS
Environmental:
- Work is typically performed in a normal work environment with regular exposure to equipment and construction environments.
- Physical & Travelling:
- Regularly works at a computer for extended period of time in a seated position.
- Regularly exposed to rays from computer monitors that may lead to eye strain.
- May require local, regional and international travel and attendance at public or official events.
Mental & Stress:
- Regularly concentrates for long hours in front of a computer screen.
- Regularly manages tight deadlines brought about by project demands.
- Regularly coordinates and performs simultaneous activities.
- Regularly interrupted during activities (e.g. phone calls, meetings, etc.)
Special Requirements:
- Occasionally required to work overtime, public holidays, and weekends during critical operational and administrative matters.
- Completion of a yearly medical examination to determine fitness for duty, including drug testing as deemed appropriate.
We thank you for your interest in Tobago Regional Health Authority but UNSUITABLE APPLICATIONS WILL NOT BE ACKNOWLEDGED
