Guest Event Supervisor

CORE FUNCTIONS

Team Management & Staff Supervision

• Ensure staff is working together as a team.
• Inspect grooming and attire of staff and rectify any deficiencies.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Guest Services & Event Execution

• Communicate with guests, other employees, or departments to ensure guest needs are met.
• Respond to and try to fulfill any special banquet event arrangements.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.

Operational Standards & Safety

• Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
• Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
• Ensure adherence to quality expectations and standards.

Physical & Administrative Tasks

• Document pertinent information in appropriate department logbook.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None