Hotel Inventory Controller

Overview

The Hotel Inventory Controller is to ensure that necessary consumables for the operation are always on board, whilst ensuring that stock levels are kept to a reasonable level and orders are placed in a timely manner whilst adhering to the loading schedule to avoid unnecessary logistic costs.

Responsibility and Authority

Guest Experience

• Demonstrates genuine concern for guests’ wellbeing at all times;

Operational and Administrative

• Responsible for receiving, distributing and storing all products ;
• Reports costs of inventory taken by concessionaires to Chief Purser / Guest Services Manager for charging of items
• Ensures that storerooms are kept in a clean, organized and presentable state at all times;
• Assists with requests from shore side office such as measurements, picture taking, cycle counts, fuel consumption and receiving etc;
• Assists with passport handout to guests and crew
• Assists Crew Purser or 2nd Purser with immigration documents when required
• Performs all other duties as requested by supervisor.

Finance

• Responsible for requisitioning, ordering, issuing and maintaining accurate inventory of all hotel stock items;
• Maintains accurate stock levels in the MXP inventory system at all times;
• Closes the inventory period in the MXP inventory system and prepares respective inventory reports for Hotel, Medical and Fuel as directed by shoreside office;
• Monitors and maintains per cruise budget and year to date budget set up by the shore side office;
• Conducts cycle counts twice a month as directed by shoreside offices;
• Maintains accurate fuel inventory records

Training and Development

• Promotes and Participates in Company’s Service Training Program
• Incorporates Service standards of behavior in daily work

Social

• Maintains positive relationships with colleagues
• Respects the privacy and rights of colleagues
• Promotes cooperation and teamwork

Safety

• Participates in crew and passenger safety drills according to instructions from ship’s command;
• Complies with company safety and pollution prevention regulations;
• Is coherent with all duties listed in SMS for this position.

Education and Experience

• MS Office
• Fidelio Cruise
• MXP Inventory Management
• Ship’s experience required;
• Previous experience as storekeeper or any provision position
• Understanding of the highest level of service;
• Excellent administrative skills
• Outgoing personality, open minded and flexible;
• Ability to work in an international environment;
• Ability to perform well under pressure
• Strong and self-reliant;
• Excellent appearance and excellent social skills;
• Well organized
• Excellent English language skills, both written and spoken
• Ability to follow instructions and follow up as appropriate